ARW Files from Sony A7RII

Question

ARW Files from Sony A7RII

My Raw pictures with extension ARW have turned to solid black, does anybody have a solution?

MacBook Pro with Retina display, OS X Yosemite (10.10.5)

Posted on Sep 12, 2016 7:57 PM

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Answer 1

LarryHN

Level 10

106,142 points

Sep 12, 2016 8:26 PM in response to adolfofromelpaso

Most likely is because you are way behind in OS updates - you state you have OS X 10.10 5 which is six updates behind - the current software is OS X 10.11.6 - update to the current version of El Captain and you should be fine

LN

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Answer 2

léonie

Level 10

200,723 points

Sep 12, 2016 11:48 PM in response to adolfofromelpaso

Select one of the black thumbnails and try, if reprocessing the RAW will help. The last RAW support update you installed may have changed the RAW processing for your camera.

To reprocess the RAW fileopen the image in Edit mode and use the command "Image > Reprocess RAW". Does it bring the correct thumbnail back?

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