Leila1350
Level 1
(5 points)
iPhone
Q: Activation Lock
dear sir
i hava an iphone 6
and 3 days ago i went to the shop to install a new ios
but after update i can not use my device
and i set my apple id into the setting but i cannot unlock it
please help me
iPhone 6, iOS 9.3.5
by Ingo2711,Apple recommended
Ingo2711
Level 7
(25,834 points)
iPhone
If the iPhone has been set up with a different Apple ID than yours, you'll have to know the correct password for this Apple ID, to erase it and set it up with your Apple ID.
Check these articles about it:
