Problem connecting to server

Every time I open Photos, I get an alert which reads: 'There was a problem connecting to the server "my-server", which is another Mac on my network.


If I dismiss the dialog, Photos keeps trying to connect and it pops up again a few seconds later.


Does anyone have any idea what Photos is trying to do and how I can stop it doing it?

iPhone 6, iOS 9.2.1

Posted on Sep 13, 2016 5:55 AM

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4 replies

Sep 13, 2016 6:28 AM in response to LarryHN

Hi Larry,


thanks for the reply.


So, I'm using Photos.app 1.5 under El Cap 10.11.6. my-server is a HD attached to another mac on my local network (wired). If the Mac and drive aren't actually mounted, then I get this message, but I have no idea why. There are no photos on that Mac, nor are there any on the HD.


I'm guessing that Photos thinks there are photos on the other Mac, but there aren't ... so I'm wondering how to find out: what it's looking for and how to tell it to stop looking.


It could be an iCloud issue (surprised?) but I don't see how that could be happening either.

Sep 14, 2016 3:44 AM in response to gee-eff-ess

Try to delete your Photos Preferences. Perhaps the server is in some recent file list.


Remove Photos's caches in the Containers folder ~/Library/Containers/com.apple.Photos/Data/Library/Caches

that stores data to pass to other services.I'd delete the complete folder ~/Library/Containers/com.apple.Photos/ and restart the Mac, then try again.Your user library may still be hidden.To reveal the hidden User Library:

  • Bring the Finder forward by clicking on the Desktop or the Finder icon in the Dock.
  • Select your user/home folder (with the house icon in the Finder sidebar)
  • With that Finder window as the front window, press the key combination ⌘J to bring up the View options.
  • In the View options panel enable ’Show Library Folder’. That will make your user library folder visible in your Home folder.
  • Open your Home folder, then the Library folder, then Containers.
  • Move the complete folder ~/Library/Containers/com.apple.Photos to your desktop. Move the entire folder, not just the contents.

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Problem connecting to server

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