tommyno1234

Q: I have problem with mms

Hi, I have big problem. If I am on Wi-Fi, and I have turned on iMessage, I cant send mms. If I am on Wi-Fi and iMessage is turned off, there is same problem and I cant send mms. If I am on Wi-Fi and Cellular data is on, or I am connent on the internet with cellular data, and I have iMessage turned off, I can send mms, and if I turn on iMessage in this situation, I can send it too. Can someone help me with settings or something, how can I send mms, while I have turned off cellular data, and I am only using Wi-Fi? Thanks

iPhone 6s Plus, iOS 9.3.5

Posted on Sep 13, 2016 9:16 AM

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Q: I have problem with mms

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  • Helpful answers

  • by razmee209,Apple recommended

    razmee209 razmee209 Sep 13, 2016 9:35 AM in response to tommyno1234
    Level 7 (33,170 points)
    Sep 13, 2016 9:35 AM in response to tommyno1234

    tommyno1234 wrote:

     

    Hi, I have big problem. If I am on Wi-Fi, and I have turned on iMessage, I cant send mms. If I am on Wi-Fi and iMessage is turned off, there is same problem and I cant send mms. If I am on Wi-Fi and Cellular data is on, or I am connent on the internet with cellular data, and I have iMessage turned off, I can send mms, and if I turn on iMessage in this situation, I can send it too. Can someone help me with settings or something, how can I send mms, while I have turned off cellular data, and I am only using Wi-Fi? Thanks

    Use Messages on your iPhone, iPad, or iPod touch - Apple Support

    If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support

     

    leave cellular data on even if you're still connected to wifi and you shouldn't have any issues sending an MMS, as cellular data is required.

     

    If you're still having issue then contact your phone carrier MMS is their feature.

  • by tommyno1234,

    tommyno1234 tommyno1234 Sep 13, 2016 9:38 AM in response to razmee209
    Level 1 (5 points)
    iPhone
    Sep 13, 2016 9:38 AM in response to razmee209

    yes, I know that it can works, but it is more using energy from battery, and I dont want it

  • by tommyno1234,

    tommyno1234 tommyno1234 Sep 13, 2016 9:42 AM in response to razmee209
    Level 1 (5 points)
    iPhone
    Sep 13, 2016 9:42 AM in response to razmee209

    and there is same problem with receiving mms

  • by razmee209,

    razmee209 razmee209 Sep 13, 2016 9:43 AM in response to tommyno1234
    Level 7 (33,170 points)
    Sep 13, 2016 9:43 AM in response to tommyno1234

    tommyno1234 wrote:

     

    yes, I know that it can works, but it is more using energy from battery, and I dont want it

    Well you need to decide whether you leave cellular data on to receive/send MMS. or leave it off and don't receive/send MMS.

  • by Michael Black,

    Michael Black Michael Black Sep 13, 2016 9:48 AM in response to tommyno1234
    Level 7 (24,450 points)
    Sep 13, 2016 9:48 AM in response to tommyno1234

    Unless your device and carrier support wifi calling, and you have it set up in your cellular account and device, MMS will require a cellular data connection. SMS and MMS are services provided by, and wholly processed by your cellular service providers equipment. So without cellular wifi calling support from your carrier, those two forms of short messaging will require a cellular data connection.

     

    iMessage is an internet messaging service, provided by Apple and wholly processed by their equipment, not your carriers. Apple's internet messaging service merely requires an internet connection, be it cellular or wifi. But it also only works between Apple devices, provided all those Apple devices involved have an active iMessage account configured on them, and have a live internet connection.

  • by tommyno1234,

    tommyno1234 tommyno1234 Sep 13, 2016 9:46 AM in response to razmee209
    Level 1 (5 points)
    iPhone
    Sep 13, 2016 9:46 AM in response to razmee209

    are you kidding me? I call to my phone carrier, but with my acc is not problem. and how can be problem with this, when my friends (they have iphones too) , they dont have this problem.

  • by tommyno1234,

    tommyno1234 tommyno1234 Sep 13, 2016 9:59 AM in response to Michael Black
    Level 1 (5 points)
    iPhone
    Sep 13, 2016 9:59 AM in response to Michael Black

    So if I understand, I cant send mms without cellular data, or I can set up something in my phone acc, and It will be works? because I dont know nothing today...

  • by KiltedTim,

    KiltedTim KiltedTim Sep 13, 2016 10:01 AM in response to tommyno1234
    Level 9 (55,448 points)
    Mac OS X
    Sep 13, 2016 10:01 AM in response to tommyno1234

    That's correct. MMS messaging requires a cellular data connection. That's how it works. If you turn cellular data off, ou will not be able to send or receive MMS messages.

  • by Michael Black,

    Michael Black Michael Black Sep 13, 2016 10:04 AM in response to tommyno1234
    Level 7 (24,450 points)
    Sep 13, 2016 10:04 AM in response to tommyno1234

    tommyno1234 wrote:

     

    So if I understand, I cant send mms without cellular data, or I can set up something in my phone acc, and It will be works? because I dont know nothing today...

    IF your carrier offers wifi calling, and IF your iphone model supports it, and IF your cellular account includes wifi calling support set up on it, then yes, you can send and receive SMS and MMS messages over wifi.

     

    e.g. AT&T's wifi calling features - https://www.att.com/shop/wireless/features/wifi-calling.htmltt

  • by razmee209,

    razmee209 razmee209 Sep 13, 2016 10:04 AM in response to tommyno1234
    Level 7 (33,170 points)
    Sep 13, 2016 10:04 AM in response to tommyno1234

    tommyno1234 wrote:

     

    are you kidding me? I call to my phone carrier, but with my acc is not problem. and how can be problem with this, when my friends (they have iphones too) , they dont have this problem.

    I provided you two links explaining messaging, also let you know that cellular data is needed to use MMS which you replied back stating you knew that but still choose to turn it off.

  • by tommyno1234,

    tommyno1234 tommyno1234 Sep 13, 2016 10:05 AM in response to KiltedTim
    Level 1 (5 points)
    iPhone
    Sep 13, 2016 10:05 AM in response to KiltedTim

    but few weeks ago, I do something with iMessage, maybe turn it off, and it worked, and I can send without data

  • by KiltedTim,

    KiltedTim KiltedTim Sep 13, 2016 10:09 AM in response to tommyno1234
    Level 9 (55,448 points)
    Mac OS X
    Sep 13, 2016 10:09 AM in response to tommyno1234

    SMS uses the cellular voice connection. iMessage uses a data connection, either cellular or WiFi. MMS requires a cellular data connection.

    As Michael explained, IF your carrier supports WiFi calling and it is properly provisioned on your account, MMS can use the WiFi connection. If it doesn't say carrier-WiFi in the status bar next to the signal strength indicator, then you can't send MMS if cellular data is off.