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Helpful answers
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by Carolyn Samit,★HelpfulSep 13, 2016 10:17 AM in response to farrestssssbrown
Carolyn Samit
Sep 13, 2016 10:17 AM
in response to farrestssssbrown
Level 10 (121,990 points)
Apple MusicRestart your Mac then try again.
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Sep 13, 2016 10:18 AM in response to Carolyn Samitby farrestssssbrown,I've tried restarting both the application and my computer several times to no effect.
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Sep 13, 2016 10:25 AM in response to farrestssssbrownby garymn,Same thing, here. Rebooted, but no change. (I switched from Windows to get away from that kind of nonsense, but that's another story ...)
Verified net - I'm on 1GB up/down verified and sitting on 450mbps WIFI ... Signed out of Apple Music, signed back in.
Same deal...
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Sep 13, 2016 11:20 AM in response to mabalickby farrestssssbrown,This resolved on its own after about 3 hours for me. I just kept opening and closing itunes
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Sep 13, 2016 11:28 AM in response to farrestssssbrownby garymn,It seemed to start working for me, too, for a while, but the behavior is back with a twist: now I'm getting at least an error ("Unable to connect to iCloud Music Library"). This was after I signed out of iCloud and the App store completely (a total pain in Sierra, since all my items were removed from the desktop etc) and then rebooted (again).
This has nothing to do with my network, which is the best I've ever had, BTW, and the first thing I check …
[Edit: I did sign back in to iCloud/iTunes/App store ;-)]
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Sep 13, 2016 11:29 AM in response to mabalickby garymn,The "Spinning Sundial of Death" has stopped for me ... I just get an error. Which is better, I suppose.
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Sep 13, 2016 11:43 AM in response to garymnby farrestssssbrown,Yeah, I started getting that icloud music library unavailable error, and after about 20 minutes of that thing started working. it's returned once, but i'd take it as a good sign. and yes, def seems like an error that vanishes silently
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Sep 13, 2016 11:49 AM in response to farrestssssbrownby garymn,It's all back - *crossing fingers* ...
Do you have a massive music library? I do, and I'm wondering if iTunes updates force rebuilds of XML files etc, which could slow things down.
Anyways, here's hoping it keeps on keepin' on.
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Sep 13, 2016 11:51 AM in response to mabalickby AlamoBrent,I've been having this exact problem since I upgraded a few hours ago. I just quit iTunes and then it will work for awhile, ultimately back to the Browse screen waiting... waiting... Rebooted computer. Same problem.
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Sep 13, 2016 11:57 AM in response to AlamoBrentby garymn,Yeah, it started working for me for a while, but now it's back to the annoying "Unable to connect to iCloud Music Library" dialog (which clears itself after a 30 second countdown and then promptly reappears - fun).
I'm guessing they have capacity issues - I noticed last night I couldn't add anything new ... thought it would go away.
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Sep 13, 2016 12:10 PM in response to mabalickby mabalick,It seems to work now so hopefully this "resolves itself" in the long term. I get the "unable to connect to music library" window as well. But it plays now so I guess I'm happy?


