Safwann.N.A.

Q: Why can't Siri hear me?

After installing iOS 9.3.5, Siri can never hear me anymore. Can someone provide a solution? I am very sure that my microphone is working. I tried calling, recording voice memos, and sending voice notes, it works everytime.

iPhone 5s, iOS 9.3.5

Posted on Sep 13, 2016 10:06 AM

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Q: Why can't Siri hear me?

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  • by SimplyPONtus,

    SimplyPONtus SimplyPONtus Sep 13, 2016 10:30 AM in response to Safwann.N.A.
    Level 1 (27 points)
    iPhone
    Sep 13, 2016 10:30 AM in response to Safwann.N.A.

    Theres not that many things that can couse this due to you already tried to make phonecalls and voicememos etc...

     

    I'd recommend that you try a few simple steps to rule out any major issue, this seems like a software issue and not related to hardware.

     

    First step would be to restart the device

     

    Try with a headset to see if siri picks up your voice

     

    plug in the powercord and try to talk to siri.

     

    last and final step would be to do a clean erase and install.

     

    It's important that you make a backup of your phone before this step though, it ***** to lose pictures etc.

     

    Once you've created a backup go to Settings>General>Reset>Erase all content and settings

     

    Best of luck!

  • by Jonathan UK,Apple recommended

    Jonathan UK Jonathan UK Sep 13, 2016 11:10 AM in response to Safwann.N.A.
    Level 7 (33,755 points)
    Apple Watch
    Sep 13, 2016 11:10 AM in response to Safwann.N.A.

    Hi

     

    Follow the instructions here, including contacting Apple Support or making a Genius Bar reservation if necessary:

     

    Get help with the microphones on your iPhone, iPad, and iPod touch - Apple Support