Artist Photos Missing in iTunes 12.5.1

I've noticed a few artist photos are missing since upgrading to 12.5.1. Any ideas on how to fix or refresh? They are mainstream artists, nothing obscure.

Posted on Sep 13, 2016 10:07 AM

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Posted on Nov 8, 2017 8:45 AM

I may have found a possible solution (well it worked for some of my missing artist photos in iTunes). I noticed that some of the artists with missing photos had an extra space after their name in iTunes.


So if you go into iTunes -

go to 'artists' under 'library' on the main page -

right click on an artist with a missing photo -

click 'artist info' -

look in the 'album artist' field -

see if there's an extra space at the end of their name -

if so, remove it and click 'ok'.


This has worked for me for most of the mainstream artists in my library, so has got rid of a fair number of those ugly microphone images.


Another point I've noticed is that changing the artist name slightly can determine whether iTunes will display a photo or not. For example 'The Bee Gees' in my library had a no photo even after removing the space. As this is a very mainstream artist, I thought to change the name album artist name to 'Bee Gees' and it worked bringing up an artist photo.


Good luck!

466 replies

Sep 27, 2016 6:22 PM in response to tnorris

Yep, same problem here. Pink **** microphones for miles. Have sent feedback, well and truly over Apple and their inept fiddling - I've not desire to pay for Apple Music, however I have a keen desire for MY content to be displayed and accessible simply and easily. Hopefully this is a glitch (shocker) that will be FIXED sooner rather than later, but if not and for some possessive reason Apple will keep these Pink microphones of death, then I will be taking my business and technology needs somewhere else. I'm too afraid to 'upgrade' to sierra because god knows El Cap was enough of a challenge to get working correctly.... #damnyouapple

Sep 27, 2016 8:27 PM in response to tnorris

The only way I found out for mac at present is to add "artist ID" tag to show the photos of artists.

But this is not a convenient method.😟

You can try it if you like.😁


(Maybe it's useful for windows, too. I'm not sure.)


The tools you need:

Subler (You can download it from the internet, it's free)

A mp4 video (A small size is OK)


I'll take YELLOWCARD for an example.

User uploaded file


Step 1:

Find out the artist in iTunes Store and open it in Safari.

User uploaded file

You can find the ID of artist at the end of the URL address.


Step 2:

Open the mp4 video in Subler.

User uploaded file

Add artist and artist ID tags. (Click the + button to choose.)

These 2 tags are necessary, you don't need to add other tags.


User uploaded file

And make sure that the type of the video is "Music Video".

Save it.


Step 3:

User uploaded file

Drag the mp4 video into the iTunes.

You'll see the photo of YELLOWCARD.🙂


User uploaded file

The photo is still there even if you delete the mp4 video from the iTunes.


The mp4 video is just used to add the photos of artists, you don't need to keep it in iTunes.

You can only edit one mp4 video to add all the photos of artists.


But as I said in the beginning, this is not a easy way to add photos.😟

Please let me know if you guys have some other methods to solve this problem.

Thank you.


(My English is not very well. Hope you can understand it.😢)

Sep 28, 2016 9:00 AM in response to tnorris

I as well am having the same issue. With the last batch of updates, Apple really came in an eviscerated my music library. On the iPhone I cant sort by artist year. On my laptop and my phone I am missing artist pictures for the vast majority of them.


When I was on android I had free reign over my music library. Didn't like an artist picture, I could change it. I could sort any way I wanted to. When I switched I did it for integration reasons completely forgetting my biggest complaint about Apple. They love to control their customers.

Sep 28, 2016 10:52 AM in response to tnorris

Just to add to what everyone else is saying.


Music bought from iTunes is still showing the 'artist preview' thumbnail. However, my own personal music's thumbnails are non existent. My album covers are all still there which was very reassuring.


I almost didn't upgrade to the new iTunes, although no real big deal, I still hope Apple comes up with a fix because this is a step backwards. Although, the photos were often times difficult to make out (as the article stated), you think it would save Apple resources if they just allowed the user the option to download a physical copy to their iTunes library. That way it's always there no matter what device it is synched to (Similar to the download album artwork in the past but much better please?).


It really shouldn't be this complicated.

Sep 28, 2016 11:16 AM in response to tnorris

Like I was saying before, I think it's a "promotional" pictures VS "album artwork" pictures. Artists who doesn't have a promotional photo on the Apple Store get the pink microphone. Before the update, when an artist didn't have a promotional photo, iTunes was taking one of their album artwork to represent the artist. Now it doesn't. Look at the artist images in your iTunes which appear correctly. I'm sure they are ALL "promotional" pictures.
Can someone confirm that lead?

Sep 28, 2016 11:38 AM in response to MarechalFerrant

No they used promotional artwork for ALL artists. Now they are only using promotional artwork for music BOUGHT on iTunes. The thumbnails were NEVER the album artwork prior to the update unless it was just coincidence. They probably are saving a lot of energy and bandwidth by preventing this, but I think a simple end user download would fix this as I previously stated. If I view my library by album instead of by artist, it's the same prior to the update, just harder to navigate.


edit: grammar & added

Sep 28, 2016 11:40 AM in response to tnorris

Just left iTunes feedback. This blows.


"Given that this is my library, I should be able to control how it appears. iTunes has always been a mess (it's true) -- but when you don't let me control what photo goes with what artist or track, you're becoming invasive.


In "Artist View" -- I should be able to control the icon. Not Apple, me. It's my music that I have collected for decades, not yours. How you want to identify an artist is not necessarily the way I want to identify an artist. The Madonna pic you choose may suck, but I'm stuck with it. The Michael Jackson picture may be obscure and confusing, but I'm stuck with it.


For Gwen Stefani, you show a photo of Calvin Harris as the artist badge. Why?


I need choices, I need control. Why are you hindering the way I want my library to look? What's it to you?"

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Artist Photos Missing in iTunes 12.5.1

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