tnorris

Q: Artist Photos Missing in iTunes 12.5.1

I've noticed a few artist photos are missing since upgrading to 12.5.1.  Any ideas on how to fix or refresh?  They are mainstream artists, nothing obscure.

Posted on Sep 13, 2016 10:07 AM

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Q: Artist Photos Missing in iTunes 12.5.1

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  • by dargo88,

    dargo88 dargo88 Sep 19, 2016 8:12 AM in response to KristenS
    Level 1 (4 points)
    Apple Music
    Sep 19, 2016 8:12 AM in response to KristenS

    Agree!  Suggest everyone leave Apple 'constructive' feedback (like KristenS) via iTunes menu, just below Preferences).  You'll need to include your OSX and iTunes version info in drop down menus (e.g. El Capitan / iTunes 12.5.1.21)

  • by Zipman55,

    Zipman55 Zipman55 Sep 19, 2016 8:21 AM in response to tnorris
    Level 1 (4 points)
    Sep 19, 2016 8:21 AM in response to tnorris

    Send feedback through the iTunes feedback form under iTunes/Provide iTunes Feedback. Maybe they will change it back.

  • by Liatron,

    Liatron Liatron Sep 19, 2016 8:30 AM in response to Zipman55
    Level 1 (14 points)
    Sep 19, 2016 8:30 AM in response to Zipman55

    I'm going to. However. Apple going back on anything they've changed is always extremely unlikely. Once it's changed, it usually sticks. I don't mind the Artist Photos, I like'd it on iOS 9 where it showed the full band above the artist view on iOS, but it's pointless if it doesn't show the photo on iOS above artist view, and it's even more pointless if it doesn't even grab the photos.

     

    It's not even that hard to do. All they have to do is add a picture of that artist to a folder with the artist id.

     

    Paramore are artist ID 75950796.

     

    All they have to do is make a folder somewhere, and create an artist image with the name 75950796.png

     

    if they're lazy anyway, it's stupid that it doesn't work.

  • by poikkeus1,

    poikkeus1 poikkeus1 Sep 19, 2016 8:40 AM in response to Liatron
    Level 4 (1,602 points)
    iPad
    Sep 19, 2016 8:40 AM in response to Liatron

    In iTunes Artist View, my page looks kind of like this:

     

    screenshot_378.png

    In words, the artwork looks fine - but there may be circular iOS microphone gifs that accompany each artist. As Liatron mentioned, Apple doesn't change things like this too often - especially if it's at the Golden Master stage. Feedback is your best option. http://www.apple.com/feedback/itunesapp.html

  • by Masta74,

    Masta74 Masta74 Sep 19, 2016 11:17 AM in response to tnorris
    Level 1 (4 points)
    Sep 19, 2016 11:17 AM in response to tnorris

    I am also very disappointed. Totally ***** what they do with the clientele. If that isn't changing within the nex few weeks i am going to change the player.

    what an insolence!!!

  • by mas16sept,

    mas16sept mas16sept Sep 19, 2016 12:18 PM in response to slicesoflight
    Level 1 (8 points)
    Apple Watch
    Sep 19, 2016 12:18 PM in response to slicesoflight

    no thats in correct, some art shows for artists I've definitely not purchased.. got to be a bug but why would this happen? 

  • by mas16sept,

    mas16sept mas16sept Sep 19, 2016 12:20 PM in response to mas16sept
    Level 1 (8 points)
    Apple Watch
    Sep 19, 2016 12:20 PM in response to mas16sept

    Ive not bought any of the ones that show art  its ridiculousScreen Shot 2016-09-19 at 20.18.37.png

  • by Masta74,

    Masta74 Masta74 Sep 19, 2016 12:20 PM in response to tnorris
    Level 1 (4 points)
    Sep 19, 2016 12:20 PM in response to tnorris

    Hopefully it is a bug that will be fixed soon

  • by vesses,

    vesses vesses Sep 19, 2016 12:31 PM in response to tnorris
    Level 1 (16 points)
    iPhone
    Sep 19, 2016 12:31 PM in response to tnorris

    super frustrating, Ive contacted apple multiple times about this.

    Im sure they have zero intention of rectifying.

  • by axnyslie,

    axnyslie axnyslie Sep 19, 2016 12:48 PM in response to vesses
    Level 1 (11 points)
    Audio
    Sep 19, 2016 12:48 PM in response to vesses

    8 pages of angry user posts and still deafening silence from Apple. If the company I work for handled customer support this way they'd be in serious trouble.

  • by mas16sept,

    mas16sept mas16sept Sep 19, 2016 12:55 PM in response to axnyslie
    Level 1 (8 points)
    Apple Watch
    Sep 19, 2016 12:55 PM in response to axnyslie

    ive had issues like this many times over years and posted umpteen emails to Apple, never ever have responded?  Crazy thing is ive apple products coming out of my ears, I love them but as a company, customer service is Dire. there had to be a reasonable explanation?  They are too busy adding stupid emojis and thinking we'll all love them? I spend a lot of time on my library and want it right.

  • by rfarrukh,

    rfarrukh rfarrukh Sep 19, 2016 1:00 PM in response to mas16sept
    Level 1 (12 points)
    iWork
    Sep 19, 2016 1:00 PM in response to mas16sept

    The first thing that comes to mind right after looking at the new iTunes interface is, what waste of screen space. I also hated the rounded icons in Artists view. The last version with square shape looked better than these rounded ones. So unprofessionally designed GUI.

     

    They should rather give us an option to have a larger album art when you click the thumbnail near progress bar. It is still not big enough if all we want to see is an album art on full screen with some basic controls.

     

    Also to have lyrics display option in the right click menu would be great, rather than going through get info options.

  • by abdobelk,

    abdobelk abdobelk Sep 19, 2016 2:26 PM in response to tnorris
    Level 1 (8 points)
    iTunes
    Sep 19, 2016 2:26 PM in response to tnorris

    F*ck this ****, I've spent ages getting my library of more than 60Go sorted out perfectly with hand-picked album covers, and now all I see is ****** microphone icons! I can't even browse it!

     

    GET US BACK THE ARTIST COVER IMAGES INSTEAD OF THOSE ****** MICROPHONE ICONS!

  • by MikeApex,

    MikeApex MikeApex Sep 19, 2016 5:54 PM in response to tnorris
    Level 1 (20 points)
    iPhone
    Sep 19, 2016 5:54 PM in response to tnorris

    I honestly think this was an oversight.  They are trying to merge commonality with the iPhone and I think they only tested downloaded music and not ripped music.   The developers probably don't rip music on their development machines.  They need to be more thorough in their testing but I am sure they will fix this if we just take the time to submit Feedback.  Use the feedback assistant if you are Beta Tester if not:  http://www.apple.com/feedback/

  • by MarechalFerrant,

    MarechalFerrant MarechalFerrant Sep 19, 2016 6:14 PM in response to tnorris
    Level 1 (4 points)
    Sep 19, 2016 6:14 PM in response to tnorris

    More than half of the artists of my music library has this stupid microphone icon instead of a picture now.

    I am a member of Apple Music, so it's not a purchase thing.

    Why can't we just choose an album cover art of the artist like before??! Why is this so complicated?

    And why a small circle now? We can hardly see the picture!

    Man, so disappointing.
    I hope this is a bug.

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