Q: Artist Photos Missing in iTunes 12.5.1

Not ideal because this should not be an issue, but right-click (yes, I'm a Windows users) on a cover, click "Get Info" then hit ESC.  The album cover will load. 

Could be worse....

doesn't work... tried many times

this doesnt work for me either

This appears to affect the Remote App for iTunes on iOS if you by chance remove and reinstall the App.  I am guessing the Artist Artwork is Cached and now it is gone.

made no difference

three linked devices all random so nothing to do with purchased as I've bought nothing

I managed to downgrade to iTunes 12.4.3 (Previous version) on Mac OS X 11.10.6, in a pretty manual way, now I got my  old artists list back!

For you who want to try this solution, it should work in theory on any OS X version:

1 - Download iTunes 12.4.3 here: Download iTunes 12.4.3 for OS X

2 - When you mount the downloaded .dmg file, you'll have this:

When you double click the Install iTunes, you'll have a dialog warning message saying "A newer version of iTunes is installed", then that's it.

You have to delete the new iTunes, but you can't do so by deleting it's .app folder through Finder, you'll get a message saying "You can't delete this app because it is required by OS X". So we'll do it through command line.

3 - Open a terminal (cmd+space => type terminal => hit Enter), then carefully type this command:

sudo rm -r /Applications/iTunes.app/

(You'll be prompted to enter your password, go ahead and hit Enter. This is a command line to delete a folder and its content, the sudo is essential because it enables you to run this command as root)

4 - Then install iTunes in the previously opened mounted volume, it should install correctly.

5 - If you try to open it, you'll have a dialog saying something like "The .itl library file was created using a newer version of iTunes", then you'll be stuck with "Update" or "Quit" options. Click "Quit" for now.

6 - Go back to the terminal, and carefully type this command:

sudo rm ~/Music/iTunes/iTunes\ Librar*

(Note the asterisk at the end, it is very important. This will delete the iTunes configuration files created by the newer version)

7 - Now iTunes should be opened successfully, don't be surprised if there is no music or content showing up, you'll just have to import your existing library: cmd+O => Browse to your library location, by default it should be:

Music => iTunes => iTunes Media => Music

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If you want to try this solution, please do so carefully or have a computer knowledgeable friend of yours with you while doing so.

does anybody know how to this this on windows?

See Empty/corrupt iTunes library after upgrade/crash for a way to roll back to the previous version of the library database instead of starting completely from scratch.

tt2

On Windows I think you'll just have to uninstall the new iTunes and install the previous version 12.4.3: Download iTunes 12.4.3 for Windows (64-bit - for older video cards)

Can't confirm for sure if this will fix it.

vesses wrote:

 

does anybody know how to this this on windows?

See the Further information area of Troubleshooting issues with iTunes for Windows updates.

tt2

Yeah that can work too, even though in my opinion it is not very necessary, deleting all config files through one command and have iTunes recreate can be simplier.

Working! Nice. FTApple.

The loss of ratings, play counts, playlists, date added details and the like might not matter to you, but it often does to others.

tt2

Oh yes! I will edit the steps to take this into account, it can also affect the iPhone sync with iTunes library.