tnorris

Q: Artist Photos Missing in iTunes 12.5.1

I've noticed a few artist photos are missing since upgrading to 12.5.1.  Any ideas on how to fix or refresh?  They are mainstream artists, nothing obscure.

Posted on Sep 13, 2016 10:07 AM

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Q: Artist Photos Missing in iTunes 12.5.1

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  • by jan78,

    jan78 jan78 Oct 17, 2016 8:37 AM in response to quiksilverboy
    Level 1 (4 points)
    Oct 17, 2016 8:37 AM in response to quiksilverboy

    Works perfectly. Thanks a lot.

  • by AppleScooter,

    AppleScooter AppleScooter Oct 19, 2016 12:21 PM in response to jan78
    Level 1 (4 points)
    iTunes
    Oct 19, 2016 12:21 PM in response to jan78

    First of all the theory that this BUG is caused by content that is not purchased from the sore is completely false.  Of my almost 10,000 songs 90% is purchased from the iTunes store.  Absolutely all artists in iTunes that have missing artwork for are purchased content.  Furthermore the artists that are missing pictures on my iPhone are completely different.  Maybe a purchase causes a refresh, I do not know.  But what is absolute is that this is not isolated to purchased vs. non purchased content

  • by Girshon Rutstein,

    Girshon Rutstein Girshon Rutstein Oct 19, 2016 12:30 PM in response to AppleScooter
    Level 2 (359 points)
    Desktops
    Oct 19, 2016 12:30 PM in response to AppleScooter

    AppleScooter wrote:

     

    First of all the theory that this BUG is caused by content that is not purchased from the sore is completely false.  Of my almost 10,000 songs 90% is purchased from the iTunes store.

    You must be very wealthy spending $9,900 for 10,000 songs. Are you sure it was an iTunes store? Because hundreds of songs I purchased from Apple, the artist is showing on my desktop.

  • by AppleScooter,

    AppleScooter AppleScooter Oct 19, 2016 12:49 PM in response to Girshon Rutstein
    Level 1 (4 points)
    iTunes
    Oct 19, 2016 12:49 PM in response to Girshon Rutstein

    All from itunes and all that are missing are absolutley itunes purchases.  And many that are missing in itunes have the pictures on my iphone.  Also many that are missing on my iphone I have in itunes.  I also never said I spent $9900.  I simply saod around 90% of the library are itunes purchases and they are.  My guess is that maybe a purchase causes itunes to update the photo.  But it is not absolute

  • by Mimolette_85,

    Mimolette_85 Mimolette_85 Oct 19, 2016 12:53 PM in response to tnorris
    Level 1 (4 points)
    Oct 19, 2016 12:53 PM in response to tnorris

    I think we must go in the street and manifest.

     

    Who make big sign ?

  • by Girshon Rutstein,

    Girshon Rutstein Girshon Rutstein Oct 19, 2016 1:47 PM in response to Mimolette_85
    Level 2 (359 points)
    Desktops
    Oct 19, 2016 1:47 PM in response to Mimolette_85

    It will be interesting to see, how many Apple fans would leave iTunes store because of this issue. There are so many similar companies offer memberships. I am staying with Apple, though. It would be very disappointing to see that issue not fixed.

  • by davidfromburtchville,

    davidfromburtchville davidfromburtchville Oct 20, 2016 7:06 AM in response to tnorris
    Level 1 (4 points)
    Oct 20, 2016 7:06 AM in response to tnorris

    is there any way to fix this other than re-purchase?  I thought if we had music on CDs that we uploaded to the paid service I Match then it would keep the photos for both album art and artist?  I may be wrong, probably am, but I am nearing the point of seeing many other offerings in this space that I don't know if I can justify paying Apple the monthly money for cloud storage etc.  What is the value proposition any longer when I can get space anywhere for free or next to free?  I love Apple stuff, but it seems they are missing the mark repeatedly on their clunky after market iTunes product and changing it (not for the better in my opinion) as often as the weather here in Michigan. . .

  • by mas16sept,

    mas16sept mas16sept Oct 20, 2016 2:51 PM in response to davidfromburtchville
    Level 1 (8 points)
    Apple Watch
    Oct 20, 2016 2:51 PM in response to davidfromburtchville

    SIck

    ofcall this **** now. Nothing to do with purchases now so e are we keep

    herrin idiots saying otherwise? It's a farce. Apple won't fix it trust me. 

    IMove cancelled my auto Renew match feature, that's it.  I'm done with iTunes. Not devices just iTunes.

    Worst update apple have have ever done. What I can't get my head around is that they must

    be aware.

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