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All replies
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Helpful answers
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Sep 13, 2016 1:00 PM in response to sakanugaaby emechip2014,same issue on mac 10.11.6 as of itunes 12.5.1 update
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Sep 13, 2016 1:04 PM in response to seamusbjhby emechip2014,seems to be widespread today on mac 10.11.6 with iTunes 12.5; tried disconnecting and reconnecting to iTunes in iCloud but no help
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Sep 13, 2016 1:07 PM in response to sakanugaaby mbpef,Same here! After update the to iTunes 12.5.1.21, I can't connect to my iCloud Music Library...
Running MacOs 10.11.6
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Sep 13, 2016 1:09 PM in response to sakanugaaby PeterHam1965,Updated iTunes and couldn't connect to iCloud music library. Tried File/Library/Update iCloud music library. Seems to have done the trick on my iMac as all the downloaded is available again.
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Sep 13, 2016 1:12 PM in response to sakanugaaby Trevor Cory,Also seeing this problem after upgrading iTunes to 12.5.1.21 today. Running El Capitan 10.11.6
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Sep 13, 2016 1:13 PM in response to PeterHam1965by emechip2014,tried File > Library > Update iCloud music library but still no connect -- epidemic time
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Sep 13, 2016 1:14 PM in response to PeterHam1965by PeterHam1965,Crap. Downloaded music disappeared again.
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Sep 13, 2016 1:23 PM in response to sakanugaaby JenWynne,I'm having the same issue and it really stinks that I can't even listen to my music with iTunes Match, a service I pay for!
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Sep 13, 2016 1:25 PM in response to sakanugaaby sonoandrea,Same issue on MacBook Pro, both BEFORE and AFTER iOS 10.11.6 and iTunes 12.5.1.21 update. I also have iTunes Match and Apple Music. I can listen to things downloaded on my Mac and I can stream new music. But I can't add anything to my library and the playlist I created yesterday isn't synced so I can't use it on my iDevices.
I'd be less irritated if there was some kind of confirmation from Apple that there is a problem and it is being worked on.
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Sep 13, 2016 1:27 PM in response to JenWynneby SDZiech,My late father always said, pay for something, it is supposed to work
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Sep 13, 2016 1:28 PM in response to sakanugaaby iPhone236545,Mine is now working. I believe it was a server error. Just give it time.
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Sep 13, 2016 1:28 PM in response to sonoandreaby SDZiech,no it is our fault, too many of us are using it
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Sep 13, 2016 1:30 PM in response to Zagueby Zague,I have restarted the computer and the message keeps popping up. Apart from this message, all of iTunes works though.

