Itunes download.

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Leprechaun47 Author

Level 1

4 points

Itunes download.

each time after downloading iTunes,and go to install. I get a message asking me to confirm this product exists.

P C-OTHER, Windows 10, verify this product exists

Posted on Sep 13, 2016 12:16 PM

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Answer 1

mario49

Community Specialist

Sep 14, 2016 11:27 AM in response to Leprechaun47

Hey Leprechaun47,

After reviewing you post it looks like you have tried to install iTunes a few times and are having trouble installing iTunes in Windows.

First, we want to make sure you are making a clean install of iTunes. Let's make sure you remove all iTunes components:

Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support

After these steps have been completed, reinstall iTunes:

Get the latest version of iTunes - Apple Support

This article covers what to do if you can’t install iTunes on your Windows PC:

If you can't install or update iTunes for Windows - Apple Support

Thanks for using Apple Support Communities.
Have a nice day.

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Answer 2

turingtest2

Level 10

278,297 points

Sep 26, 2016 5:57 AM in response to Leprechaun47

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right-click the downloaded installer and use run as administrator.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with third party software.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

tt2

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