Apps

I Have a systmonline app which will not delete. It just says 'waiting' I would appreciate any help with this. The app was rubbish anyway when it did work!

Posted on Sep 13, 2016 12:45 PM

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6 replies

Sep 14, 2016 8:26 AM in response to poppybea5316

Hi poppybea5316,


Thanks for using Apple Support Communities.


I see that you are unable to delete an app from your iPhone. It just says waiting, and it won't allow you to remove. I understand the importance of being able to remove apps that you no longer need or use. Let's work together and find the best resolution to this issue.


First, use the article Restart your iPhone, iPad, or iPod touch and give your iPhone a fresh restart, specifically, this section:

How to restart

  1. Press and hold the Sleep/Wake button until the red slider appears.
  2. Drag the slider to turn your device completely off.
  3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.

User uploaded file


Once you've restarted, see if your can then touch and hold the app until it jiggles, and then remove.


If you still have an issue after that, go to Settings > iTunes & App Store > Select Apple ID > Sign Out. Once you've signed out, try to delete the app. Then, sign back in.


Have a great day!

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