iOS 10 Mail delete all function?

I Have just installed the new ios10 update and for some reason have lost the delete/trash all function in the mail app.

The delete button is greyed out and when you select all, you can only flag a post of mark as read/unread.


Am I missing something?

iPhone 6, iOS 10

Posted on Sep 13, 2016 12:50 PM

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Posted on Nov 18, 2017 6:07 AM

Hi, I assume you found a way to solve this but I had same problem and found this solution .. just in case anyone else is looking ..


- go to inbox

- click on edit

- select the top message only

- select the MOVE button at the bottom and hold it

- unselect the top message

- all messages will go into one and open in a fresh window - it will tell you how many there are - then click on the trash can below it .. all mail in that inbox will be deleted

204 replies

Jan 9, 2017 9:51 AM in response to Alisonlowe76

I am a LOYAL APPLE CUSTOMER, HOWEVER... I'm running iOS 10.2, when I select "All Inboxes" then Edit "Mark All" appears in blue, "Move" and "Trash" are gray. When "Mark All" is selected I have only 2 options: "Flag" or "Mark as Read" - If I "Edit" and select multiple emails "Mark All" changes to just "Mark" - The PROBLEM: my wife has over 3500 emails to be deleted. I would be over-run with new emails while deleting old emails.

It seems like Apple wants it's customers to Trouble-shoot and Fix problems for THEM through support communities. Is Apple more interested in creating the "next" tech goal or keeping their customers happy? I'm considering deleting my wife's email and starting over with new mail account, or would emails be deleted if I delete email account and then re-create same email account? PLEASE ADVISE!! Thanks!!

Jan 14, 2017 4:06 PM in response to CamiJoi

I came up with a workaround that removed all emails from wife’s iPhone and iPad. It's too simple & I’m sure I’ll be ripped for my answer. I was trying to delete emails using “Mark All” and “Delete” on the iPhone and iPad…which SHOULD BE AVAILABLE in iOS 10, but isn’t.

The catch: you need a device running OS X

I logged into wife’s MacBook Air (that she never uses), went into Mail, selected all emails (a), then “delete” and over 16,000 emails were deleted from MacBook Air, iPad and iPhone.

I hope my answer helps.

Jan 26, 2017 11:08 AM in response to Alisonlowe76

For those of you following this thread, I have just installed IOS version 10.3 Beta 1 and the delete all function has not been reimplemented as of this update. The update has been highly touted in the media as revolutionary, and it may well be. I'm sure it has functions that will impress users that buy Apples media services. As the date of my phone update eligibility approaches I find myself leaning toward a system that caters to adult business users. I need to see my emails as they come in, respond the the things that require attention and delete all of them when I am ready.

Mar 8, 2017 10:16 AM in response to JMBarron55

New Workaround: Firstly, I don't connect to ICloud at all, secondly for Iphone email I use my account with Outlook on my Imac. I have set the Outlook on my computer to keep mail on the server for 30 days, which seems very adequate since anything of use to me I will have downloaded by then on my computer. (I believe if I was going to be away for more than thirty days and not opening my computer's email, the server emails would remain there beyond 30 days.) This method keeps about 900 emails on my server--and iphone email. I don't mind that; so far every day it deletes the emails that are approximately over 30 days old, so it's not accumulating endlessly. Total memory for these 900 emails is 264mb, not an issue since it's constant. For those who have no separate computer desktop email client this wouldn't work unless their webmail server has a way of self-deleting at time intervals, which mine doesn't have. (Yes as was pointed out above you could also manually delete all your webmail emails but you might lose a bit of a safety net.) So this works for me so far; the idea of manually deleting stuff is onerous indeed. In the process of discovering this I had wondered if settting up a POP vs IMAP account would change anything, and I didn't find that to be so. I have to say Apple's constant doing a step forward and a step back with more concern for systemwide efficiency rather than their users' convenience and reasonable expectations is a bad sign. They need to reset their vision a bit, and get back to their more intuitive origins.

Apr 14, 2017 6:38 AM in response to KobaKyle

Hi,


I was given by Apple support a solution to this problem. Just delete the email account from your iPad and then re-add it. When you delete the email account it also deletes all the emails in the account's inbox! But, first make sure you have saved all the emails on your desktop computer if you want to keep them. Here's the steps:


- First upload all the emails from your iPad to your desktop computer.

- Make sure you delete the emails on your ISP online server or your iPad will just upload them again!

- Then, delete the email account on your iPad by going to the settings and selecting the account, then delete. Make sure you have a record of all the settings so that you can easily re-add it.

- Then, add the email account back on your iPad.


This should delete all those emails! It worked for me.


D

Jul 30, 2017 1:41 PM in response to Dimitronikos

Thanks for the tip. However, at Step 5 "You'll now be at the inbox selection screen. . .choose the "Trash" icon. . . all I see is "Inbox" as an option. Is there some kind of setting that needs to be checked off in order to see the "Trash" icon as an option for the "Move" command?


My iphone:

iPhone 7 running ios 10.3.3

at the Mail app's "Mailboxes" page, I have Mailboxes and Delete All selected.

Sep 14, 2016 12:41 PM in response to Alisonlowe76

Hi there Alison,


It's great that you bring your question about deleting all your email in the Mail app after installing iOS 10. I know whenever I upgrade things can look and act a little differently so I'm happy to help you sort this out.


Follow these instructions and you should be able to delete all messages in a folder.

  1. open the Mail app
  2. select the Mail folder you want to empty
  3. in the upper right hand corner tap Edit
  4. at the bottom you should see Mark All and Delete All in blue
  5. select Delete All and it will ask you again, Delete All or Cancel
  6. select Delete All and it will delete all the email in that folder


Enjoy iOS 10 on your iPhone!

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iOS 10 Mail delete all function?

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