Alisonlowe76

Q: iOS 10 Mail delete all function?

I Have just installed the new ios10 update and for some reason have lost the delete/trash all function in the mail app.

The delete button is greyed out and when you select all, you can only flag a post of mark as read/unread.

 

Am I missing something?

iPhone 6, iOS 10

Posted on Sep 13, 2016 12:50 PM

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Q: iOS 10 Mail delete all function?

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  • by Kbkrueger,

    Kbkrueger Kbkrueger Oct 6, 2016 9:56 AM in response to Jodimnewman
    Level 1 (4 points)
    iPhone
    Oct 6, 2016 9:56 AM in response to Jodimnewman

    I tried this and somehow ended up with 448 supposedly unread emails but can't seem to find them anywhere. They were originally deleted but now seem to be "ghost" emails. I've emptied the trash and all other folders, rebooted my iPad 3 times and still can't find them to delete them. Very annoying!

    I wish Apple would provide better, more concise release notes when pushing out a new version!

  • by kbass58,

    kbass58 kbass58 Oct 7, 2016 1:47 AM in response to Kbkrueger
    Level 1 (4 points)
    Oct 7, 2016 1:47 AM in response to Kbkrueger

    Almost the same for me. Now all messages are deleted, but mail is still occupying 1,2 Gb of memory. No message is in the trash can, I did the soft reset three times... don't know what else I can try.

  • by blachterman,

    blachterman blachterman Oct 7, 2016 1:58 AM in response to irina_w
    Level 1 (4 points)
    Oct 7, 2016 1:58 AM in response to irina_w

    No true! Do your job right!

  • by kbass58,

    kbass58 kbass58 Oct 7, 2016 3:10 AM in response to blachterman
    Level 1 (4 points)
    Oct 7, 2016 3:10 AM in response to blachterman

    What do you mean?

  • by CrippsD,

    CrippsD CrippsD Oct 8, 2016 1:35 AM in response to Alisonlowe76
    Level 1 (4 points)
    Oct 8, 2016 1:35 AM in response to Alisonlowe76

    We waited God knows how long for the Delete All function to be introduced and when it was I almost cheered! Now the dozy son of ******* have removed about the most useful function for keeping your inbox manageable there was!!! And that without a by your leave..! OK so there is a convoluted workaround, but no-one has answered the question as to Why it was removed.. What dimwit did it? WHY, WHY, WHY, WHY WHY!!!!!!!!!?

     

    Bring it back quick!!

  • by Brian Oak,

    Brian Oak Brian Oak Oct 8, 2016 6:44 AM in response to CrippsD
    Level 1 (21 points)
    Video
    Oct 8, 2016 6:44 AM in response to CrippsD

    Hear, hear!

     

    It appears the convoluted workaround can make messages disappear without actually deleting them, so they can never be deleted; read this thread thoroughly if you haven't noticed this documented. Further, the "workaround" is almost impossible to accomplish for anyone with the use of only one hand. I hope Apple wakes up and fixes this bungle super quickly. (It should have already been fixed, but, well....)

  • by kbass58,

    kbass58 kbass58 Oct 8, 2016 9:08 AM in response to Brian Oak
    Level 1 (4 points)
    Oct 8, 2016 9:08 AM in response to Brian Oak

    So that's what happened to me! I succeded in deleting all messages, but Mail is still occupying 1,2 Gb of memory. Do I need to reset all to zero and reinstall everything from a backup?

  • by Brian Oak,

    Brian Oak Brian Oak Oct 8, 2016 10:05 AM in response to kbass58
    Level 1 (21 points)
    Video
    Oct 8, 2016 10:05 AM in response to kbass58

    I don't know how your mail setup is configured, so I'm in no position to recommend anything radical—especially when there's a possibility of data loss. I'm an IT professional, and you need to work with someone like me in this situation, but I doubt Apple would approve of using their forum for a consulting engagement. It's important that you find someone knowledgeable to help you with this issue, since I assume you don't wish to lose all of your email. Don't turn a frustrating situation into a catastrophe.

  • by kbass58,

    kbass58 kbass58 Oct 8, 2016 10:43 AM in response to Brian Oak
    Level 1 (4 points)
    Oct 8, 2016 10:43 AM in response to Brian Oak

    Thanks for your help, Brian. I don't care loosing my emails on the iphone, I got them in my computer. So I think I will reset all. Frustrating, but the only solution I guess.

    Anyway, Steve Jobs will have let them shovel salt in a mine...

  • by wilbur_the_goose,

    wilbur_the_goose wilbur_the_goose Oct 8, 2016 12:55 PM in response to kbass58
    Level 1 (4 points)
    Oct 8, 2016 12:55 PM in response to kbass58

    I ended up doing the only thing that works (and I'm a very experienced IT professional).

     

    I deleted my e-mail accounts from my iPhone and have gone back to using MS Outlook on my PC.    Apple just doesn't care about their products' usability - next time, I'm going with Android

  • by bnrosman,

    bnrosman bnrosman Oct 11, 2016 8:46 AM in response to Yarli
    Level 1 (4 points)
    Oct 11, 2016 8:46 AM in response to Yarli

    Release 9 worked beatutifully. DELETE ALL.

    The new kluge is equal to the IOS 8 kluge.

     

    Bring back DELETE ALL.

  • by bnrosman,

    bnrosman bnrosman Oct 11, 2016 8:50 AM in response to bnrosman
    Level 1 (4 points)
    Oct 11, 2016 8:50 AM in response to bnrosman

    The DELETE All works on the Trash Folder. It does not appear for the inbox.

    The Move kluge to the Trash folder is required. Then do the delete all.

     

    Insanity.

  • by Critters222,

    Critters222 Critters222 Oct 11, 2016 2:54 PM in response to Mhartler
    Level 1 (8 points)
    iPad
    Oct 11, 2016 2:54 PM in response to Mhartler

    Amazing, thank you. I wonder how you even worked that out, but it worked for me. Prior to IOS9 I used to delete the entire email account as a workaround to deleting all email, but in IOS 10 the email comes back again after setting up the account. I do not know why they had to take this feature away

  • by S. Sinclair,

    S. Sinclair S. Sinclair Oct 11, 2016 4:19 PM in response to Critters222
    Level 1 (4 points)
    iPhone
    Oct 11, 2016 4:19 PM in response to Critters222

    I think that workaround may cause other mailbox issues. I suspect this doesn't actually moves the mail to the trash.

  • by Critters222,

    Critters222 Critters222 Oct 11, 2016 7:07 PM in response to S. Sinclair
    Level 1 (8 points)
    iPad
    Oct 11, 2016 7:07 PM in response to S. Sinclair

    IT worked for me on the phone 6 hours ago, so far no problems that im aware of

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