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Q: My Iphone 5S screen goes dark and stops responding? Does anyone have a fix?
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Sep 14, 2016 8:17 AMby joe_7399,Hi Jimbodee,
I understand that your iPhone is showing lines on the screen and not always responsive. I know it's important to have a reliable device, so I'm happy to provide some help for this!
Check out the information we have about this topic in our article here:
Get help with the screen on your iPhone, iPad, or iPod touch - Apple SupportIf you see a solid color screen (black, white, or blue)
- Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
- Force restart your device while it's plugged in.
- If this doesn't work, restore your device.
- If you still see the issue after you restore, contact Apple Support.
If you see lines, missing sections, discoloration, or poor image quality
- Try to restart your device. If you can't restart, force restart your device.
- If this doesn't work, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Thanks for using the Apple Support Communities, cheers!
