Q: Iphone 6S download of new software error message
I downloaded the iOS 10 software upgrade today and syncing with iPhone 6S received an error message. Now, phone is stuck on the pic of the cable needing to sync with iTunes. Hit restore, update, etc and still stuck with pic on phone. Tried shutting down phone, disconnecting usb, etc and nothing will get me into the phone to see whats up. Next steps?
MacBook Pro (Retina, 13-inch, Late 2013), iOS 10, not downloading properly
Posted on Sep 13, 2016 2:53 PM
Another option would be to attempt a Device Firmware Update, or DFU restore. This would reset the firmware on the device, as well as the software.
If this option doesn't solve the issue, I would visit a nearby Apple Store or call 1-800-My-Apple for further troubleshooting.
Posted on Sep 13, 2016 3:18 PM