Granto102

Q: Artist Artwork is missing in iTunes 12.5

Hey everyone,

 

First off I am running iTunes 12.5.1 and iOS 10.0.1 on my Macbook Air and iPhone SE respectively.

 

In previous versions of both iTunes and iOS, iTunes has automatically added Artist artwork to my music collection. No, not Album artwork. Artist artwork.

 

Screen Shot 2016-09-14 at 10.15.39 AM.png

Above you can see the artist Passenger has a blank artwork, whereas Pete Murray has the artist artwork

 

Both artists have all of their albums with the correct names and correct artwork, but the only difference between the two is that i have purchased one of Pete Murray's albums. So why has Passenger's disappeared? How can I add it again?

 

Thank you for all your help,

Grant

MacBook Air, OS X El Capitan (10.11.6), null

Posted on Sep 13, 2016 5:33 PM

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Q: Artist Artwork is missing in iTunes 12.5

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  • by mlsds,

    mlsds mlsds Sep 18, 2016 12:18 AM in response to Granto102
    Level 1 (4 points)
    iTunes
    Sep 18, 2016 12:18 AM in response to Granto102

    Where can I find this option in Mac?

  • by mikefromnewberg,

    mikefromnewberg mikefromnewberg Sep 18, 2016 5:42 PM in response to Granto102
    Level 1 (8 points)
    Mac OS X
    Sep 18, 2016 5:42 PM in response to Granto102

    100% of my music library is ripped from CDs, or purchased legitimately and legally online (e.g., HDtracks, Pono, 7Digital, et al). I have ZERO interest in listening to crap lossy music sold in the iTunes store.

     

    100% of my artist artwork is now missing. All of it. What was so hard about the right-click Set artist artwork option that used to be in iTunes? That was great. I could pick a favorite album for each artist. Easy peasy.

     

    I have a feeling that this problem is probably due to poor QA and testing. My guess is that the QA lab only uses music sourced from the iTunes store during testing. Apple's QA have proven themselves to be worst of breed over the past few years. Really, it's absolutely dismal. This update never should have been released.

     

    If Apple wants to come out with a disclaimer that it only works with content purchased from the iTunes store, so be it. But do let us know that so that we can make an informed decision to buy/use someone else's product next time we upgrade.

  • by sindrefromsandvika,

    sindrefromsandvika sindrefromsandvika Sep 20, 2016 3:12 PM in response to ARTyrrell
    Level 1 (4 points)
    Sep 20, 2016 3:12 PM in response to ARTyrrell

    No, it has nothing to do with purchased from  itunes etc.  I have no music bought from apple, and half of my artwork is there. Anyone?

  • by Forgotten Rebel,

    Forgotten Rebel Forgotten Rebel Sep 20, 2016 5:47 PM in response to Granto102
    Level 1 (8 points)
    iTunes
    Sep 20, 2016 5:47 PM in response to Granto102

    Apple fix this. Why must you break , change and screw up every release? Remember the old days when you had to pay people to beta test the software PRIOR to public release? This is a direct result of having to many Apple fans boys n girls nowadays willing to turn a blind eye to anything negative about Apple. Does anyone remember when Apple used to make computers ?

  • by kingharvest2,

    kingharvest2 kingharvest2 Sep 20, 2016 5:56 PM in response to Forgotten Rebel
    Level 1 (4 points)
    iTunes
    Sep 20, 2016 5:56 PM in response to Forgotten Rebel

    So true. This reminds me of the time they removed the ability to colour-code filenames. There was no reason to do it and they must have been aware that many people counted on this.

     

    Hopefully the interns charged with reading the forums will realize how many people are peeved by this and pass the information on to their role-playing supervisors.

  • by kuroshizuka,

    kuroshizuka kuroshizuka Sep 21, 2016 5:08 AM in response to jdstil
    Level 1 (4 points)
    iTunes
    Sep 21, 2016 5:08 AM in response to jdstil

    I have the same problem! I also purchased new music to see if the rule about it being Apple purchased music gets the artwork. The new albums, which I both purchased and downloaded after this terrible, horrible, no good, very bad update, don't show the artist artwork and have the hideous microphone circle image. Albums/artists I have never bought through Apple music sometimes have artist artwork instead of the microphone. There doesn't seem to be a discernible pattern that can explain why this is happening, at least to me.

     

    I don't know what Apple is thinking, but it feels like with each update their software and devices are becoming exceedingly difficult to use and troubleshoot. I want to pull my hair out every time something changes because things no longer change for the good. I've set up all of my Apple devices not to auto-update because it screws up everything (but someone my laptop changed it back, which is why I am cursed with this awful update.)

  • by Andrew Mcvinnie,

    Andrew Mcvinnie Andrew Mcvinnie Sep 23, 2016 7:13 AM in response to Granto102
    Level 1 (37 points)
    Mac OS X
    Sep 23, 2016 7:13 AM in response to Granto102

    Personally, I think it's just a bug in how iTunes pulls the artist artwork. It is annoying.

     

    Chances are it will be corrected in the next patch.

     

    What I do not understand is why they keep taking away my options for editing tags and such. I would gladly add my own artwork if I could.

  • by Bob Foss,

    Bob Foss Bob Foss Sep 23, 2016 9:14 PM in response to Granto102
    Level 1 (42 points)
    Apple Music
    Sep 23, 2016 9:14 PM in response to Granto102

    I just deleted the microphones and in Album View List (not Grid) I have the same view as Artist View but without the microphone pictures.  All my album artwork is shown and can be enlarged to 14" x 14".  In the Album List view, the artwork is the same size as in Artist view.  I just didn't like the microphones as they were too distracting.  It is cleaner without them.

  • by poikkeus1,

    poikkeus1 poikkeus1 Sep 23, 2016 10:43 PM in response to Bob Foss
    Level 4 (1,597 points)
    iPad
    Sep 23, 2016 10:43 PM in response to Bob Foss

    Bob Foss wrote:

     

    I just deleted the microphones and in Album View List (not Grid) I have the same view as Artist View but without the microphone pictures.  All my album artwork is shown and can be enlarged to 14" x 14".  In the Album List view, the artwork is the same size as in Artist view.  I just didn't like the microphones as they were too distracting.  It is cleaner without them.

    I'm not as bothered by the microphones, especially since monochrome versions of the same microphones have been around for several years.

     

    My question is: how did you edit them? Did you go back to a previous version? The Artist View is formatted so it's particularly difficult to change.

  • by mokuleia,

    mokuleia mokuleia Sep 25, 2016 4:02 PM in response to Granto102
    Level 1 (4 points)
    Sep 25, 2016 4:02 PM in response to Granto102

    I have no doubt this "issue" is not a bug but rather one of Apple's tactics to get us bit into their master plan!

     

    Most of us like the layout of the previous versions of iTunes (OSX) and Music (IOS) and being able to select music by artist. Over the years, we have become accustom to beautiful layouts and clean interface. As explained above, the only way to keep the layout clean, is to navigate through your music with Album view (which lengthen the list obviously). As such, we will become more selective in the music we import, get ride of albums after few months, and import new ones, kind of like you would do with movies, series...etc. Apples want us to consider music like a consumer good, and not a collection that you cherish and improve over the years. In fine, they wants us to give up on importing our own music and rather start using their paid "Apple Music" offer.

     

    I might be wrong (I hope I am actually), but I would not be surprised if this was a planed strategy...

     

    Any thoughts?

  • by Jeffrey Haas,

    Jeffrey Haas Jeffrey Haas Sep 26, 2016 8:27 AM in response to mokuleia
    Level 1 (4 points)
    Sep 26, 2016 8:27 AM in response to mokuleia

    @mokuleia, As much as I wouldn't doubt this is Apple trying to get more users to use their paid services, it doesn't make sense to me because I haven't purchased anything from them and yet I have two artists out of 100 that show images and the rest don't.  I am positive the two showing the correct "Apple Music stock photo" was not purchased through iTunes or from any Apple service whatsoever.  This leads me to believe that it is a bug and they pushed out the update anyway because regardless of the images appearing, the application still works.  Just frustrating after hours and hours of organizing my library to reflect the way I want it, only to upgrade and have that all removed.   With the iPhone7 removing the headphone jack and forcing users to purchase additional items (honestly, at this point are we really that shocked they're making you buy more crap you rightfully shouldn't need?) I can state here for the record I'm going to Android and leaving the iTunes/Apple Music mess entirely.  It will feel liberating, I assure you.

  • by Csound1,

    Csound1 Csound1 Sep 26, 2016 8:36 AM in response to Jeffrey Haas
    Level 9 (51,161 points)
    Desktops
    Sep 26, 2016 8:36 AM in response to Jeffrey Haas

    Why would you want to stick with an ancient connector that restricts both quality and functionality. If you want to live in the past Apple may not be for you.

  • by Jeffrey Haas,

    Jeffrey Haas Jeffrey Haas Sep 26, 2016 9:42 AM in response to Csound1
    Level 1 (4 points)
    Sep 26, 2016 9:42 AM in response to Csound1

    And I'm sure you were one of the people telling people to switch to Compact Disc over vinyl.

  • by Csound1,

    Csound1 Csound1 Sep 26, 2016 9:43 AM in response to Jeffrey Haas
    Level 9 (51,161 points)
    Desktops
    Sep 26, 2016 9:43 AM in response to Jeffrey Haas

    Wrong again

  • by tigerphoenixsing,

    tigerphoenixsing tigerphoenixsing Sep 28, 2016 3:37 PM in response to Granto102
    Level 1 (4 points)
    Apple Music
    Sep 28, 2016 3:37 PM in response to Granto102

    I have the same issue. Over 22,000 songs, all legally purchased over approximately the last 16 years. The only non directly purchased music I have is that on my phone from my Apple Music subscription.

    Now on iPhone 7 with iOS 10.0.2, around 80% of my artist artwork is gone.

    Does anyone know how to get it back?

     

    Please not, 'artist' artwork is the problem; album artwork is ok.

    Best regards

    T

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