Granto102
Level 1 (49 points)
iTunes

Q: Artist Artwork is missing in iTunes 12.5

Hey everyone,

 

First off I am running iTunes 12.5.1 and iOS 10.0.1 on my Macbook Air and iPhone SE respectively.

 

In previous versions of both iTunes and iOS, iTunes has automatically added Artist artwork to my music collection. No, not Album artwork. Artist artwork.

 

Screen Shot 2016-09-14 at 10.15.39 AM.png

Above you can see the artist Passenger has a blank artwork, whereas Pete Murray has the artist artwork

 

Both artists have all of their albums with the correct names and correct artwork, but the only difference between the two is that i have purchased one of Pete Murray's albums. So why has Passenger's disappeared? How can I add it again?

 

Thank you for all your help,

Grant

MacBook Air, OS X El Capitan (10.11.6), null

Posted on Sep 13, 2016 5:33 PM

by Granto102,Apple recommended
Granto102 Granto102
Level 1 (49 points)
iTunes
A:

I don't know if this will work for everyone, but I've found it to work on my iPhone (haven't tried it on my Mac yet) but if you go into settings > mobile and turn on the Music app, all of the artworks reappear. The only reasoning I can put it down to is simply my music app was unable to connect to the internet to source the artist images. It's worked for roughly 90% of my library so I don't know what's happened to the other 10% but for now, it's a step in the right direction!!

 

Everyone else give it a shot, make sure your Music app is able to access the Internet and see if it makes a difference at all

Posted on Sep 17, 2016 11:09 PM

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Granto102

Q: Artist Artwork is missing in iTunes 12.5

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  • by Csound1,

    Csound1 Csound1 Oct 5, 2016 3:36 PM in response to Granto102
    Level 9 (51,161 points)
    Desktops
    Oct 5, 2016 3:36 PM in response to Granto102

    Editing a post is only allowed for 15 minutes after it is posted.

  • by Granto102,

    Granto102 Granto102 Oct 5, 2016 3:41 PM in response to Andrew Mcvinnie
    Level 1 (49 points)
    iTunes
    Oct 5, 2016 3:41 PM in response to Andrew Mcvinnie

    That is true, and if that is the case then I think it's a bit cheeky on Apple's part. I'm not endorsing it, but there is currently a free 3 month trial for Apple Music. Still, I don't believe it's fair that Apple make something so simple as artworks a premium item. There is only so far that you can monetise things, and honestly i think artist artworks is overstepping the line a little especially when we've legitimately bought these albums on CD. (And yes, I know that money didn't go to Apple)

     

    Keep us updated guys, but i have a feeling we won't be finding a fix unless Apple change it themselves...

     

    Grant.

  • by Granto102,

    Granto102 Granto102 Oct 5, 2016 3:44 PM in response to Csound1
    Level 1 (49 points)
    iTunes
    Oct 5, 2016 3:44 PM in response to Csound1

    Ah, thank you. I didn't know that @Csound1

  • by Csound1,

    Csound1 Csound1 Oct 5, 2016 3:45 PM in response to Granto102
    Level 9 (51,161 points)
    Desktops
    Oct 5, 2016 3:45 PM in response to Granto102

    You're welcome.

  • by Andrew Mcvinnie,

    Andrew Mcvinnie Andrew Mcvinnie Oct 5, 2016 3:46 PM in response to Granto102
    Level 1 (37 points)
    Mac OS X
    Oct 5, 2016 3:46 PM in response to Granto102

    I agree with you.

     

    However, I can understand them removing the feature to automatically provide us with the artwork. Which is them essentially providing it for us for free. That I can see as being part of Apple Music. However, why they don't allow us to manually edit in Get Info, that is cheeky. Or, give us an option like "Pull Artwork from Wikipedia" or something like that.

  • by mikefromnewberg,

    mikefromnewberg mikefromnewberg Oct 5, 2016 3:49 PM in response to Andrew Mcvinnie
    Level 1 (8 points)
    Mac OS X
    Oct 5, 2016 3:49 PM in response to Andrew Mcvinnie

    Or just give us what we used to have. Select one album and right-click Make Album Artwork (or similar, it's been so long since they took it out that I forget the exact command).

     

    It's seems usability has become merely an abstract concept at Apple lately. Gone are the simple elegant solutions.

  • by Granto102,

    Granto102 Granto102 Oct 5, 2016 3:53 PM in response to Andrew Mcvinnie
    Level 1 (49 points)
    iTunes
    Oct 5, 2016 3:53 PM in response to Andrew Mcvinnie

    Honestly I believe it's Apple's attempt at cracking down on pirating. The Apple Music subscription, allowing you access to unlimited music for quite a small price ($12 AUD a month) and giving us simple things such as artist artworks. Maybe we're just in the middle of an awkward transition between typically pirated music and legitimately bought, subscription music?

     

    Again, I could be completely wrong. But there is one thing for sure: it's definitely awkward!

     

    I do also agree that either way, awkward transitions or not, they should give us an 'Artist Artwork' option as well as 'Album Artwork' in Get Info.

     

    Thanks everyone for all their inputs and replies!

    Grant.

  • by Andrew Mcvinnie,

    Andrew Mcvinnie Andrew Mcvinnie Oct 5, 2016 4:00 PM in response to Granto102
    Level 1 (37 points)
    Mac OS X
    Oct 5, 2016 4:00 PM in response to Granto102

    Wow... I'm seeing posts to this thread in my email subscription that are not here now. Is Apple actually READING COMMUNITIES now? OMG....

  • by MichaelRT1972,

    MichaelRT1972 MichaelRT1972 Oct 5, 2016 4:00 PM in response to Granto102
    Level 1 (14 points)
    iTunes
    Oct 5, 2016 4:00 PM in response to Granto102

    You may be right, and I will say I suppose it is their right, although i'm not sure they are in the business of acting as police for the music or media industry at large, or that they ought to be.  Transition or not, I agree, options should be provided, along with communication about what is changing in updates.  This trend for producers of software to update with vague statements about improvements/bug fixes etc is frustrating indeed - we buy the devices and pay (in the main I suppose) for the software that comes therein, and we should have some right to control the way in which it works to suit OUR needs, not theirs.

  • by Granto102,

    Granto102 Granto102 Oct 5, 2016 4:03 PM in response to MichaelRT1972
    Level 1 (49 points)
    iTunes
    Oct 5, 2016 4:03 PM in response to MichaelRT1972

    EDIT: To MichaelRT1972

     

    As I'm the OP, I've received the emails for both of your posts (The rant you uploaded) Did Apple remove your comment? Because i surely hadn't touched it. I wouldn't have known about it unless for the emails.

     

    If they did delete it, it's showing me they're seeing what we're saying! Also, I think it's quite unfair that they remove your personal opinion. How else would they get genuine feedback if they were to ignore/remove the negative responses?

     

    Grant.

    Actually Michael, you can email me at grant.brown.99 @icloud .com (remove spaces of course) And I can keep you updated/discuss it.

  • by Granto102,

    Granto102 Granto102 Oct 5, 2016 4:16 PM in response to MichaelRT1972
    Level 1 (49 points)
    iTunes
    Oct 5, 2016 4:16 PM in response to MichaelRT1972

    I completely agree, I think that Apple need to be much more transparent with their updates and changes. I can understand that some things may pose security threats (such as describing how an update with the app store works for example) but I am struggling to think of how telling us about the artist artwork would pose any security threats. Then again, I'm not a security technician. I'm a motor mechanic.

     

    I think that if Apple were to be more transparent with how their software works and the changes they make, not only would their customers be more informed and more educated on the changes, but also people like ourselves could report issues/bugs/inconveniences such as this much more quickly.

     

    I think this is rapidly turning from a bug to an intentional change, and moreso a marketing technique to convince people to subscribe to premium services.

     

    As always, I could be wrong

     

    Grant.

  • by mikefromnewberg,

    mikefromnewberg mikefromnewberg Oct 5, 2016 4:24 PM in response to Granto102
    Level 1 (8 points)
    Mac OS X
    Oct 5, 2016 4:24 PM in response to Granto102

    Couple of things... first, I don't want their cheesy artist pics. A good portion of the time they are wrong. Just let me specify one album cover from my library for the artist artwork.

     

    Secondly, as to the issue of encouraging purchases (either downloads or streaming), I won't pay a red cent for lossy music files. Apple could make a TON of money off me if they would simply offer lossless files for sale. I don't attempt to appreciate fine art in wireframe; I don't listen to lossy compressed music. It really is that simple.

     

    I guess this post will probably be deleted too. I wonder if Apple could remake that original Super Bowl ad ("Think Different") with a straight face today.

  • by cfibanez1,

    cfibanez1 cfibanez1 Oct 5, 2016 4:29 PM in response to mikefromnewberg
    Level 1 (4 points)
    Oct 5, 2016 4:29 PM in response to mikefromnewberg

    Has anyone tried to go back to the previous iTunes version?

    It should be possible to do with TimeMachine.

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