Unable to Reset Security Questions

I just spent twenty bucks on a new iTunes gift-card so I'm less than happy about this.


I have no idea what the answers to my security questions for this account are. I made it years ago. When I go to reset them, the verification code is never sent to "Jordyn's iPhone" as it says. I've requested it the maximum number of times so it isn't letting me anymore.


I don't have access to the primary e-mail associated with this account as it's been deleted. I don't have access to the rescue e-mail either.


I tried calling Apple about this previously but I was hung up on?


I would like to be able to buy things for my iPhone please.

iPhone 5

Posted on Sep 13, 2016 5:05 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to Reset Security Questions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.