Q: iOS 10 Digital Touch Not Working Correctly

I have the exact same problem!

A few of us at my office all updated our phones. When I send a digital touch message to them, they are able to see the full animation. Whenever anyone send's one to me, I just have a static image as well. The only possible answer I have seen is that the "Reduce Motion" needs to be turned off. I have since turned my off which now allows me to use the effects in a text message. But I still do not receive any animation or digital touch.. When someone sends a message to me using a text effect, it will show on my screen as (sent with Loud Effect) or sent with Slam Effect). I have updated to the current software and unable to find a fix. Please help!!

Please see above!!

Same here: I do receive animated messages from my wife, but when I send a digital touch, only the whole image is displayed on her iPhone. Settings are correct, but it just doesn't work...

I am having the same problem, they can view my digital touches but I just get images.

I had this same issue after upgrading to iOS 10. Overnight, the phone prompted me to "Update carrier settings" and now it works. I don't know if the two things are related, but it does seem to make sense.

I'm having the same issue on an iphone 6.  I am able to send messages with effects, but I am not able to receive them.  My carrier settings are up to date.  I have rebooted my phone.  I still have the issue.  Any ideas?

Hi, I had the exact same problem between my wife's iPhone and mine after upgrading - her's to me animated/mine's to her were a static image. I restarted both phones and that fixed it. This might have been a fluke.

After reading this article, all of my messaging effects starting working!

http://ios.wonderhowto.com/how-to/message-effects-not-working-ios-10-heres-enabl e-them-0173872/