Lockscreen password forgotten

How do I reset my device if I have forgotten the lock screen password?

Posted on Sep 13, 2016 7:56 PM

Reply
2 replies

Sep 13, 2016 8:45 PM in response to nini0331

If your device is a media player iPod, not an iPod touch or other iOS computing device, connect it to computer that you use to sync it and run iTunes. It should not be locked after you eject and disconnect iPod. Or, do a Restore on iPod, from iPod's Summary settings screen in iTunes. This erases iPod, reinstalls its software, and sets it to default settings.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Lockscreen password forgotten

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.