I recently restored my iPhone 5S with a backup on iOS 10. After it was finished, all it read was 'press home to upgrade' and my phone does not have a working home button. I already tried turning it off and on and when I connect to iTunes it says I need a passcode. What do I do?
iPhone 5s, iOS 10, broken home button
i did it and it said press home to upgrade and i pressed the home button and it works for like 1.1 seconds then goes back to the screen where it says press home to upgrade. so now i dont have a phone anymore i guess.
anyone else who has this problem?
if anyone knows what to do please email me at:
***********
THANKS
<Email Edited by Host>
Take your iPhone to an Apple Store or Authorized Apple Service Center and have that home button assessed. They will advise you how to proceed.
Did you end up finding a solution, im having the same problem
I had the same problem.
I found nothing to fix this problem so I decided to downgrade my iPhone.
Now it's working again.
I ended up having to take my iPhone to a repair shop to get the home button replaced :/
Yeah, Apple Support told me that I need to fork some money over to fix it. I asked what if I was unable to use the home button due to a disability and depended on Assistive Touch. I was told that Assistive Touch was not meant to replace the home button and then when I refused to pay (The 250 CAD), I was completely ignored. That's not happening. Needless to say this has damaged Apple's image.
Hello, how did you downgrade your iphone ios?
domasin wrote:
Hello, how did you downgrade your iphone ios?
You do not do this.
It is the wrong approach to problem solving, and generally not possible.
If your iPhone has no passcode then you can downgraded it via iTunes. if it does, then you have a bricked device. your only option is to get it repaired. Apple should have at least told users not to upgrade if they depended on Assistive Touch or had a non functioning home button before upgrading.
I am having the same problem. It is just not fair, apple should have told us before updating. I am almost sure it is made on prupose so we have to pay the reparation.
diecou9 wrote:
I am having the same problem. It is just not fair, apple should have told us before updating.
Your post makes absolutely no sense. Are you saying Apple should have told you that you need a working home button in order to upgrade? Don't you think it is a reasonable assumption that your iPhone is working hardware-wise before you upgrade it? Should Apple also tell you that you should not drop your iPhone into the toilet as the upgrade proceeds?
If your home button is not working, you should have it repaired.
Does anyone has solution to this problem. I too have non functuional home button and i am stuck on the white screen.
There is no solution. Your phone is a paperweight, unless you get it fixed. And yes, Apple should have said something. Not for people with broken buttons, but for those who are unable to use the Home Button.
i didn't have any problems with my phone home button worked fine till the update.
mrichey wrote:
if anyone knows what to do please ...
The Apple recommended post above explains exactly what you should do.
'Press to upgrade' iOS 10 broken
