unable to install update

every time I try to update my iPhone 6 I get a message saying " unable to install message"

iPhone 6, iOS 8.4.1

Posted on Sep 13, 2016 8:32 PM

Reply
1 reply

Sep 14, 2016 11:52 AM in response to Ulises76

Hi Ulises76,

It looks as if you are getting an error when trying to update your iPhone 6. Thanks for using Apple Support Communities to post your question. If you were attempting to update the iPhone wirelessly, you should try to use iTunes instead and vice versa. Below, you will find some great links that can assist you with updating your iPhone either wirelessly or via iTunes, as well as some steps to troubleshoot why you may be getting an error when updating.


Update the iOS software on your iPhone, iPad, or iPod touch

If you see an error when you update or restore your iPhone, iPad, or iPod​


Following the steps on these articles should have your iPhone 6 updated in no time!

Have a nice day.

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unable to install update

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