iPhone
Q: Can't open message app after iOS 10
OK a close friend is stuck after installing her iOS 10 update on her iPhone 6s. She can't open the message App at all now. Suggestions?
iPhone 6s Plus, iOS 10
Posted on Sep 13, 2016 9:18 PM
by gail from maine,Apple recommended
iCloud
Try resetting the device: Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once you see the Apple, the reset is processing, and the Lock Screen will display shortly.
If that doesn't work, then try signing out of Messages and then back in again: Settings>Messages>Send & Receive>select Apple ID at the top.
Best of luck,
GB
Posted on Sep 13, 2016 9:22 PM