EhrenPad

Q: Can't open message app after iOS 10

OK a close friend is stuck after installing her iOS 10 update on her iPhone 6s. She can't open the message App at all now. Suggestions?

iPhone 6s Plus, iOS 10

Posted on Sep 13, 2016 9:18 PM

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Q: Can't open message app after iOS 10

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  • by sberman,

    sberman sberman Sep 13, 2016 9:20 PM in response to EhrenPad
    Level 8 (39,632 points)
    Sep 13, 2016 9:20 PM in response to EhrenPad

    Reset the iPhone.  Hold the on/off and home buttons together for about 10 seconds until the Apple logo appears.

  • by gail from maine,Apple recommended

    gail from maine gail from maine Sep 13, 2016 9:22 PM in response to EhrenPad
    Level 7 (26,129 points)
    iCloud
    Sep 13, 2016 9:22 PM in response to EhrenPad

    Try resetting the device: Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once you see the Apple, the reset is processing, and the Lock Screen will display shortly.

     

    If that doesn't work, then try signing out of Messages and then back in again: Settings>Messages>Send & Receive>select Apple ID at the top.

     

    Best of luck,

     

    GB

  • by EhrenPad,

    EhrenPad EhrenPad Sep 13, 2016 9:25 PM in response to sberman
    Level 1 (9 points)
    iPhone
    Sep 13, 2016 9:25 PM in response to sberman

    Thank you will try. 

  • by Rastarr,

    Rastarr Rastarr Sep 14, 2016 1:05 AM in response to EhrenPad
    Level 1 (24 points)
    Photos for Mac
    Sep 14, 2016 1:05 AM in response to EhrenPad

    I had this and tried hard resetting

    once i opened iMessages on my desktop as well, it seemed to clear things up

     

    iOS10 still ***** the battery out of my 6S like nothing on Earth but that's some other issue