tchamberlain134

Q: IOS 10 update is not responding and will not let me cancel

IOS 10 is not responding and will not let me cancel

Posted on Sep 13, 2016 11:45 PM

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Q: IOS 10 update is not responding and will not let me cancel

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  • by jameson.h,

    jameson.h jameson.h Sep 14, 2016 1:13 PM in response to tchamberlain134
    Community Specialists
    Sep 14, 2016 1:13 PM in response to tchamberlain134
    Hi tchamberlain134,

    I see that your iPhone is not responding after initiating the new iOS 10 update. If this is the case, try to force restart the device. 
    How to force restart

    You should force restart your iPhone, iPad, or iPod touch as a last resort, and only if it's not responding. To force restart your device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo

     


    Restart your iPhone, iPad, or iPod touch


    If your iPhone starts up normally, tap Settings > General > About to check if the update was successful. But if the device remains unresponsive, use the steps in this link to force the device into recovery mode then reinstall the update. 


    If you can‘t update or restore your iPhone, iPad, or iPod touch


    These steps should have your iPhone up and running again in no time. Thanks for using Apple Support Communities to post your question. Hope you enjoy the new iOS!!
    Cheers.