charles of the north

Q: Mac running slowly for no reason

So I turned on my Mac this morning and everything is running extremely slowly, i end up getting the wheel of death every time I do a simple task. I have been into activity monitor and nothing excessI've. I've been into console and no repeating messages. I've cleared the PRAM and the SMC.

 

Any ideas,

 

Thanks

 

(cant upload any logs etc because the computer is so slow it won't let me do anything with out wasting hours of time)

MacBook Pro (13-inch Mid 2012), OS X El Capitan (10.11.6)

Posted on Sep 14, 2016 3:42 AM

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Q: Mac running slowly for no reason

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  • by dialabrain,

    dialabrain dialabrain Sep 14, 2016 6:45 AM in response to charles of the north
    Level 5 (6,241 points)
    Mac App Store
    Sep 14, 2016 6:45 AM in response to charles of the north

    What you were missing was the Hardware section but it's in the second report. The first report was also missing RAM info such as how much was being used etc. I've never seen EtreCheck reports like the ones you've posted. The second report is still missing the disk info.

     

    Something is seriously amiss with your Mac. I don't know at this point whether the SSD is marginal, the logic board is possibly failing, etc.

     

    Someone else will have to take a look.

  • by charles of the north,

    charles of the north charles of the north Sep 14, 2016 6:59 AM in response to dialabrain
    Level 1 (4 points)
    Mac OS X
    Sep 14, 2016 6:59 AM in response to dialabrain

    Thanks for you help, I'm taking it into apple tomorrow.

     

    Might be time to get a new laptop

  • by dialabrain,

    dialabrain dialabrain Sep 14, 2016 7:00 AM in response to charles of the north
    Level 5 (6,241 points)
    Mac App Store
    Sep 14, 2016 7:00 AM in response to charles of the north

    You're welcome. Good luck.

  • by charles of the north,

    charles of the north charles of the north Sep 14, 2016 7:19 AM in response to dialabrain
    Level 1 (4 points)
    Mac OS X
    Sep 14, 2016 7:19 AM in response to dialabrain

    Managed to find the disk information

     

    Disk Information:

        Samsung SSD 840 EVO 500GB disk0 : (500.11 GB) (Solid State - TRIM: No)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 499.25 GB (383.44 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

  • by CT,

    CT CT Sep 14, 2016 7:20 AM in response to charles of the north
    Level 6 (17,882 points)
    Notebooks
    Sep 14, 2016 7:20 AM in response to charles of the north

    Consider dumping all the bitdefender stuff, which easily could be causing your problem.

  • by charles of the north,

    charles of the north charles of the north Sep 16, 2016 2:45 AM in response to CT
    Level 1 (4 points)
    Mac OS X
    Sep 16, 2016 2:45 AM in response to CT

    Hi, I've been into the apple store and the issue has been found out.

     

    Initially they said that because it was still slow in Safe Mode, that it could only be a hardware problem.

     

    Secondly they said that they identified that with a few mac's from my mac's build date had a faulty hard drive cable, so they decided that they would run a diagnostics check and see if the fault lay there, the diagnostics came back saying there was an error in the hard drive area, which could either mean the SSD or the cable were at fault, the replaced the hard drive cable free of charge and in under 5 minutes, but unfortunately it didn't fix the problem.

     

    The hard drive has failed and because it is an SSD it failed very rapidly. So now i'm copying what i can from that hard drive and making a clone so that i can boot up my mac until i get a replacement SSD from samsung since it is still under warranty.

     

    Thanks for all your help, and I hope this thread helps someone with a similar problem in the future.

  • by dialabrain,

    dialabrain dialabrain Sep 16, 2016 2:54 AM in response to charles of the north
    Level 5 (6,241 points)
    Mac App Store
    Sep 16, 2016 2:54 AM in response to charles of the north

    Thanks for the update. I suspected it was the HD. Hopefully the next one will last a bit longer.

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