ana200217969

Q: MACBOOK AIR~SOUND PROBLEMS

I have a macbook air and been having a problem with working my sound for the past hour

i had earphones inside them and took them out quick. I researched what i could do to help my problem and they said to let music run through and slowly take the earphones out from the earphone jack. However still nothing had worked! Can someone please help?

MacBook Air, iOS 10

Posted on Sep 14, 2016 4:37 AM

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Q: MACBOOK AIR~SOUND PROBLEMS

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  • by dominic23,

    dominic23 dominic23 Sep 14, 2016 10:19 AM in response to ana200217969
    Level 8 (41,611 points)
    Mac OS X
    Sep 14, 2016 10:19 AM in response to ana200217969

    Go step by step and test.

     

    1. System Preference > Sound > Output > Internal Speakers

        Highlight  Internal Speakers.

        Make sure that Mute is not enabled.

     

    2. Plug in and  remove the headphone.

        If you see red light in the headphone port, plug the headphone

        in and out of the port 5 or 6 times to flip the microswitch inside.

        Sound output may be stuck in digital mode.

     

    3. Reset PRAM.   http://support.apple.com/kb/PH18761

     

    4. Reset SMC.

          Choose the method for “If the battery is  nonremovable”.

          https://support.apple.com/en-us/HT201295

     

    5. Applications > Utilities > Audio MIDI Setup

     

        Audio Devices window

        Side Bar

        Click the Built-in Output.

         Make sure that  box is not checked under “Mute”.

         Make sure that Format is set at 44100.0 Hz.

         Right click on the Built-in Output for  available options.