Q: My ipad2 wont accept valid Apple ID details when I'm trying to update apps.
My ipad2 wont accept valid Apple ID details when I'm trying to update apps.
Says that the details are incorrect, when in fact they are correct. Tried resetting password but no joy.
Suggestions greatfully received
SJ
iPad 2, iOS 9.3.5, null
Posted on Sep 14, 2016 4:53 AM
Is that the account that's logged in e.g. it shows at the bottom of the Featured tab in the App Store app (or via Settings > iTunes & App Store) ? If it is then have you logged out and back into the account since changing its password e.g. tapped on the id at the bottom of the Featured tab, tapped 'sign out' on the popup, and then logged back in with the new password : What to do after you change your Apple ID email address or password - Apple Support ?
Posted on Sep 14, 2016 4:57 AM