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Helpful answers
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Sep 14, 2016 6:38 AM in response to gurpreet8686by roaminggnome,Correct.
If you do not know the password, then you cannot use that backup.
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Sep 14, 2016 7:35 AM in response to roaminggnomeby gurpreet8686,I don't need my backup. I want to set new backup and off this Encrypt iphone password option.
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Sep 14, 2016 7:54 AM in response to gurpreet8686by javaliga,As this article says:
About encrypted backups in iTunes - Apple Support
There is no way to recover your information or turn off Encrypt Backup if you lose or forget the password.
The only way to "remove" the encryption (without knowing the password) is something like this:
1. Backup to iCloud.
2. Then erase the phone.
3. Then backup to iTunes as an unencrypted backup. (In a sense, you are creating an empty iTunes backup - but now unencrypted.)
4. Then restore from the iCloud backup.
5. Finally, backup to iTunes again. (Now you have an unencrypted backup in iTunes.)
Before (or after step 1 above) on your phone, go to:
Settings > General > Storage & iCloud Usage > Manage Storage (under ICLOUD) > [Your Phone] (under BACKUPS)
and make sure the "Latest Backup" has a recent date/time and the "Backup Size" seems reasonable. Do not follow the above procedure until you confirm this or you stand to lose everything. Otherwise, the only way to turn off backup encryption on your device is to erase your device and set up as new. Erasing removes all data from your device.