Tillone

Q: IOS 10 and contact custom ringtones

Hi to all,

i've just upgraded my Iphone 6s Plus to IOS10 and everything works great, but i've noticed that the custom ringtones, assigned to single contact, don't work anymore.

 

Anyone else have this issue ?

 

Thank you.

Posted on Sep 14, 2016 5:33 AM

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Q: IOS 10 and contact custom ringtones

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  • by mesuno,

    mesuno mesuno Sep 23, 2016 11:19 AM in response to Tillone
    Level 1 (4 points)
    iPhone
    Sep 23, 2016 11:19 AM in response to Tillone

    Problem not solved in iOS 10.0.2 It seems like this is not a problem for Apple. It's only a problem for the ones who paid to buy and use an iPhone. Not to the people who earn money selling it.

  • by eri72,

    eri72 eri72 Sep 23, 2016 11:36 AM in response to Tillone
    Level 1 (15 points)
    iPhone
    Sep 23, 2016 11:36 AM in response to Tillone

    Today I've updated to IOS 10.0.2, unfortunately  custom ringtones still don't work......Fixed other minor problems but not that one about ringtones......How long are we supposed to wait for resolving this kind of bug??

  • by eri72,

    eri72 eri72 Sep 23, 2016 11:40 AM in response to mesuno
    Level 1 (15 points)
    iPhone
    Sep 23, 2016 11:40 AM in response to mesuno

    I definitely agree with you..... 

  • by alex_75,

    alex_75 alex_75 Sep 23, 2016 11:39 PM in response to Tillone
    Level 1 (4 points)
    iPhone
    Sep 23, 2016 11:39 PM in response to Tillone

    Same issue here with iPhone 6 and iOs 10.0.2

  • by eri72,

    eri72 eri72 Sep 24, 2016 1:59 AM in response to mesuno
    Level 1 (15 points)
    iPhone
    Sep 24, 2016 1:59 AM in response to mesuno

    I'm wondering whether this contact custom ringtones bug in IOS 10.0.2 is about all over abroad  not. Here in Italy most of iPhone users have this kind of problem......

  • by humannwong,

    humannwong humannwong Sep 24, 2016 4:25 AM in response to alex_75
    Level 1 (9 points)
    iPhone
    Sep 24, 2016 4:25 AM in response to alex_75

    Same problem!  In iTunes, you can play the ringtone files only.  Cannot transfer them to the phone.  I believe the mapping of all ringtones have gone, and believe that there is not a fix, because no mapping can be recovered anymore.  My Apple!  It never happens before in Steve's era! Pity!

  • by CrazyOmenTS,

    CrazyOmenTS CrazyOmenTS Sep 24, 2016 4:50 AM in response to Tillone
    Level 1 (4 points)
    Sep 24, 2016 4:50 AM in response to Tillone

    Today i´ve tried to send a message to my wife, (which contact is one of these contacts, that ist related to this bug) by using "hey Siri command". Siri founds 3 numbers and asked me, what number i want to use. In Contact-App is only one phone number in this specific Contact shown and saved.

    Can someone try to send a message or make a call thru Siri command and look if there are also 2 or more phone numbers  to choose?

    Possible the ringtone-problem exist because there are more than one identical contacts (but only shown 1 in contact app).

     

    Thanks in advance and sorry for my bad english ;-)

  • by longtom99,

    longtom99 longtom99 Sep 24, 2016 5:05 AM in response to CrazyOmenTS
    Level 1 (18 points)
    Desktops
    Sep 24, 2016 5:05 AM in response to CrazyOmenTS

    NO, fine here.

    contact found.

    btw this forum sw is crap who sold this to apple?

  • by CrazyOmenTS,

    CrazyOmenTS CrazyOmenTS Sep 24, 2016 5:32 AM in response to longtom99
    Level 1 (4 points)
    Sep 24, 2016 5:32 AM in response to longtom99

    Thanks for your reply. Siri had found my contact for sure but i have to choose one of 3 possible numbers but it is only one number saved in contacts. So i thought i would be possible that this causes the bug. In the meantime i´ve restored my iPhone ans Setup as new, only with contact-sync thru iCloud and sync only the ringtones thru itunes. Problem still persist. Now is restore again and setup with my backup.

    Now i´ve tried everything that´s possible for me, now it is Apples´s turn.

  • by Woleenk,

    Woleenk Woleenk Sep 24, 2016 2:22 PM in response to CrazyOmenTS
    Level 1 (4 points)
    Sep 24, 2016 2:22 PM in response to CrazyOmenTS

    I tried disabling whatsapp access to contacts and deleting whatsapp number from contacts, but it didn't work.

    Not sure what to try next.

  • by iHese,

    iHese iHese Sep 24, 2016 11:54 PM in response to Tillone
    Level 1 (4 points)
    iPhone
    Sep 24, 2016 11:54 PM in response to Tillone

    Has anyone got any real answer from apple support?

    This is a major bug.

  • by longtom99,

    longtom99 longtom99 Sep 24, 2016 11:58 PM in response to iHese
    Level 1 (18 points)
    Desktops
    Sep 24, 2016 11:58 PM in response to iHese

    THIS IS REPORTED SINCE IOS 10 PUBLIC BETA 3!

    I got 2 times contacted if it is solved in several public Betas, i said NO, till then NO feedback.

    But EVERYONE can send again a Bug Report via http://www.apple.com/feedback/iphone.html

  • by lorenzofromrm,

    lorenzofromrm lorenzofromrm Sep 25, 2016 5:27 AM in response to longtom99
    Level 1 (4 points)
    Sep 25, 2016 5:27 AM in response to longtom99

    Sent right now. We will see if Apple would like to works on this issue 

  • by humannwong,

    humannwong humannwong Sep 25, 2016 8:20 AM in response to longtom99
    Level 1 (9 points)
    iPhone
    Sep 25, 2016 8:20 AM in response to longtom99

    I believe it's a bug that cannot be recovered, that's why Apple no reply!

     

    My report to apple:

    1. Personal ring tone cannot sync to phone

    2. because of 1, of course no personal ringtone can be mapped

    3. Follow up issue is that even though apple solves the issue in next release, I believe my personal ringtone even can sync to the phone, the previous mappings are lost, am I right?  Please confirm!

  • by Trabiscayne ,

    Trabiscayne Trabiscayne Sep 25, 2016 5:47 PM in response to Tillone
    Level 1 (4 points)
    Sep 25, 2016 5:47 PM in response to Tillone

    A User from another site had the same problem & spoke with Apple support & apple has blocked custom tones bc of licensing issues. Ringtone apps no longer work either.

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