HT200289: How to take a screenshot on your iPhone, iPad, and iPod touch

Learn about How to take a screenshot on your iPhone, iPad, and iPod touch
Carlos M. from Bayamon
Level 1 (6 points)
iPhone

Q: screenshot with ios 10 not working

.

iPhone 6 Plus, iOS 10

Posted on Sep 14, 2016 6:26 AM

by Tomasz O,Solvedanswer
Tomasz O Tomasz O
Level 1 (14 points)
iPhone
A:

Workaround: Add "Screenshot" action to AssistiveTouch

- open Settings | Accessibility | Customize Top Level Menu

- click on one of the existing icons (or add a new one)

- chose "Screenshot"

Posted on Sep 15, 2016 12:36 AM

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Carlos M. from Bayamon

Q: screenshot with ios 10 not working

  • All replies
  • Helpful answers

  • by AlejandroLl,

    AlejandroLl AlejandroLl Sep 14, 2016 6:45 AM in response to Carlos M. from Bayamon
    Level 1 (8 points)
    Sep 14, 2016 6:45 AM in response to Carlos M. from Bayamon

    Just updated to iOS 10.0.1 and the screenshot doesn't work....

  • by Tomasz O,Solvedanswer

    Tomasz O Tomasz O Sep 15, 2016 12:36 AM in response to Carlos M. from Bayamon
    Level 1 (14 points)
    iPhone
    Sep 15, 2016 12:36 AM in response to Carlos M. from Bayamon

    Workaround: Add "Screenshot" action to AssistiveTouch

    - open Settings | Accessibility | Customize Top Level Menu

    - click on one of the existing icons (or add a new one)

    - chose "Screenshot"

  • by Victor Gavenda,Helpful

    Victor Gavenda Victor Gavenda Sep 15, 2016 9:00 AM in response to Tomasz O
    Level 1 (9 points)
    Sep 15, 2016 9:00 AM in response to Tomasz O

    This answer omits some steps (in bold):

     

    - open | Settings | General | Accessibility | AssistiveTouch

    - Customize Top Level Menu

    - click on one of the existing icons (or add a new one)

    - chose "Screenshot"

    - return to AssistiveTouch

    - turn AssistiveTouch ON. A new icon appears floating above the rest of the items on your display.

    - tap the icon to open the Top Level Menu that you just customized.

    - tap the Screenshot icon. The Top Level Menu vanishes and the screen flashes to indicate a screenshot has been taken.

  • by weezimp,

    weezimp weezimp Sep 16, 2016 10:51 AM in response to Carlos M. from Bayamon
    Level 1 (14 points)
    Sep 16, 2016 10:51 AM in response to Carlos M. from Bayamon

    It's working but the timing is very sensitive. Used to be I could hold down the power button and then press home. Now in iOS 10 I need to hit the home button within a fraction of a second of pressing power, otherwise it's like pressing home by itself.

  • by FDriesen,

    FDriesen FDriesen Sep 16, 2016 12:02 PM in response to weezimp
    Level 1 (9 points)
    Mac OS X
    Sep 16, 2016 12:02 PM in response to weezimp

    Indeed, just push the home and power button simultaneously and very fast.. try a few and the good old picture shutter click will work..

  • by cebellmd,

    cebellmd cebellmd Sep 17, 2016 2:15 AM in response to Carlos M. from Bayamon
    Level 1 (9 points)
    iPhone
    Sep 17, 2016 2:15 AM in response to Carlos M. from Bayamon

    Since upgrading to iOS 10, the screenshot feature works intermittently. One day it worked everytime; today it won't work at all.  So it has to be more than sensitive timing. Is there going to be a fix for this?

  • by raveanritz,

    raveanritz raveanritz Sep 17, 2016 5:46 AM in response to FDriesen
    Level 1 (4 points)
    Sep 17, 2016 5:46 AM in response to FDriesen

    Power and Home button does not work.

    Tried it several times.

     

    The workaround for this is the post from Thomasz O.

    This should be fix the soonest.

  • by Tomasz O,

    Tomasz O Tomasz O Sep 17, 2016 6:09 AM in response to raveanritz
    Level 1 (14 points)
    iPhone
    Sep 17, 2016 6:09 AM in response to raveanritz

    Its all about timing. Try a few times to press both buttons simultaneously. I have trained mu fingers now :-)

  • by weezimp,

    weezimp weezimp Sep 17, 2016 6:38 AM in response to cebellmd
    Level 1 (14 points)
    Sep 17, 2016 6:38 AM in response to cebellmd

    I still say this is a timing issue and it does work. But I have experienced other issues, e.g. the non-appearance of the on-screen volume indicator when pressing the volume buttons. This was fixed by a power off and on. So as always, make sure you try that before you conclude something is completely broken. I often find that after OS updates, it helps to do one more reboot beyond the one that performed the upgrade install.

  • by cebellmd,

    cebellmd cebellmd Sep 17, 2016 6:53 AM in response to weezimp
    Level 1 (9 points)
    iPhone
    Sep 17, 2016 6:53 AM in response to weezimp

    I tried all of the things you mentioned and the screenshot works only intermittently. It is broken and needs to be repaired. The repair may have something to do with increasing the timing so that it will be more reliable when requested, but it is broken.  I have no problems with the volume window... maybe that may be due to my numerous reboots.

  • by CTSeaDragon,

    CTSeaDragon CTSeaDragon Sep 19, 2016 11:34 AM in response to cebellmd
    Level 1 (13 points)
    Desktops
    Sep 19, 2016 11:34 AM in response to cebellmd

    Now that I've fixed my setting as Victor mentioned on the 15th, I'm not having any problems with the screenshots.  You have to press the Home button REALLY quickly to make the screenshots work OK.

  • by BriseyT,

    BriseyT BriseyT Sep 22, 2016 4:32 PM in response to Carlos M. from Bayamon
    Level 1 (4 points)
    Sep 22, 2016 4:32 PM in response to Carlos M. from Bayamon

    Hi All,

     

    Press the Power button first, then press the Home button! 

     

    It's the reverse of what we used to do    

     

    No need to install anything    

  • by BriseyT,

    BriseyT BriseyT Sep 22, 2016 4:37 PM in response to Carlos M. from Bayamon
    Level 1 (4 points)
    Sep 22, 2016 4:37 PM in response to Carlos M. from Bayamon

    HI All,

     

    Press the Power button First

    then Press the Home button

     

    its the reverse of what we used to do  

  • by weezimp,

    weezimp weezimp Sep 22, 2016 4:40 PM in response to BriseyT
    Level 1 (14 points)
    Sep 22, 2016 4:40 PM in response to BriseyT

    It's not the reverse of how I used to do it... I always pressed power first because (a) power by itself doesn't do anything unless you hold it down a while, and (b) home by itself will either take you to home screen, or start Siri if you hold it too long. I used to be able to hold power for a good second before hitting home to get the screen shot. Now I have to be almost simultaneous to get a screen shot. I can't see any reason it should require such tight timing of presses now.