Can't listen using bluetooth headphones with Apple Music after iOS 10 update

I updated my iPad Air to iOS 10 yesterday. This morning I connected my bluetooth headphones and tried listening to Apple Music (specifically the NPR radio station). It's sending output to the iPad speakers and not to the bluetooth headphones, and after a number of attempts won't connect to the bluetooth headphones. I verified the bluetooth connection and checked that I could hear Siri through the headphones. But Apple Music appears to not want to use the bluetooth headphones no matter what I attempt.


Any suggestions and/or help would be greatly appreciated.

iPad Air, iOS 10

Posted on Sep 14, 2016 6:27 AM

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1 reply

Sep 15, 2016 11:14 AM in response to tdemma

Hi edema,


It is my understanding that you are having some issues with Apple Music stations on your iPad Air not playing through your Bluetooth headphones. I listen to Apple Music all the time and I know it's nice to be able to listen to the radio stations through headphones. I will do my best to help you.


Since you noted that you can hear Siri through the Bluetooth speakers, can you also try out a different app like YouTube to see if you can hear the audio from there through your headphones? Also, if you haven't already, close out of the Music app and reopen it and try to play that station again. Does this happen on just that specific station, or any station you listen to?
Even though you have done some of the following steps from this article, Get help connecting a Bluetooth accessory with your iPhone, iPad, or iPod touch, there are a couple of additional ones that can help out.


  1. Make sure that your Bluetooth accessory and iOS device are close to each other.
  2. Make sure that your Bluetooth accessory is on and fully charged or connected to power. If it uses batteries, test them to see if they need to be replaced.
  3. Restart your Bluetooth accessory.
  4. Make sure that you have the latest version of iOS on your iPhone, iPad, or iPod touch.
  5. On your iOS device, go to Settings > Bluetooth and make sure that Bluetooth is on. If you can’t turn Bluetooth on or you see a spinning gear, restart your iPhone, iPad, or iPod touch.
  6. Unpair the Bluetooth accessory, put the accessory back in discovery mode, then pair and connect it again.


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Can't listen using bluetooth headphones with Apple Music after iOS 10 update

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