albert313

Q: Mobi System Office Suite Pro will not start

After downloading OS 10 Office Suite Pro (Robi System) starts to start but immediately closes back to icons. Using Ipad Air.

iPad Air, iOS 10

Posted on Sep 14, 2016 7:16 AM

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Q: Mobi System Office Suite Pro will not start

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  • Helpful answers

  • by King_Penguin,Helpful

    King_Penguin King_Penguin Sep 14, 2016 6:23 PM in response to albert313
    Level 10 (133,566 points)
    iTunes
    Sep 14, 2016 6:23 PM in response to albert313

    What have you tried so far to see if it fixes it e.g. have you

    - tried closing the app via the iPad's taskbar and then retried opening the app

    - done a soft-reset/reboot of the app

    - deleted and redownloaded the app via the Purchased tab in the App Store app

    - checked recent reviews and description for the app to see if the other people are having similar problems with it and iOS 10

    - contacted the developer of the app

  • by albert313,

    albert313 albert313 Sep 14, 2016 6:30 PM in response to King_Penguin
    Level 1 (4 points)
    iTunes
    Sep 14, 2016 6:30 PM in response to King_Penguin

    I removed and reloaded the program - no help

    I shut down the IPad and restarted - no help

    I have written Mobi System- no reply as yet

    I have checked all of my other programs and all okay

  • by King_Penguin,Apple recommended

    King_Penguin King_Penguin Sep 15, 2016 1:14 PM in response to albert313
    Level 10 (133,566 points)
    iTunes
    Sep 15, 2016 1:14 PM in response to albert313

    It's possible that the developers haven't made changes required for it to work on iOS 10. When was the app last updated, it should be on its description page in the store

  • by albert313,

    albert313 albert313 Sep 15, 2016 1:18 PM in response to King_Penguin
    Level 1 (4 points)
    iTunes
    Sep 15, 2016 1:18 PM in response to King_Penguin

    Per Mobisystem

    Our developers are aware of this and are working rigorously on it. By tomor row morning we'll deploy a HotFix and after you update the version it shoul d be fine.

     

     

     

    A new version will be released by the end of next week.