kelleebishop

Q: my touch screen on my phone broke, how do i back up my phone now?

everything works except the touch so when i plug it in it says I need to type in the passcode to back it up. How can i back it up?

iPhone SE, iOS 9.3.5

Posted on Sep 14, 2016 8:08 AM

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Q: my touch screen on my phone broke, how do i back up my phone now?

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  • by Michael Black,

    Michael Black Michael Black Sep 14, 2016 8:28 AM in response to kelleebishop
    Level 7 (24,472 points)
    Sep 14, 2016 8:28 AM in response to kelleebishop

    You cannot until you get the screen repaired. If you've been using iCloud for backup, those should have been occurring daily in the background whenever your device was plugged in, connected to wifi and in sleep mode.

     

    If you login to icloud in a web browser on your computer, check storage and see if there is a recent backup file listed that you can use to restore from once you get your device repaired or replaced.