WITHIRFAN

Q: Help on Siri

Siri is not working on 6+ after updating ios10. Plz help

iMac, OS X El Capitan (10.11.4)

Posted on Sep 14, 2016 9:27 AM

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Q: Help on Siri

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  • by norm123,

    norm123 norm123 Sep 15, 2016 7:07 AM in response to WITHIRFAN
    Community Specialists
    Sep 15, 2016 7:07 AM in response to WITHIRFAN
    Greetings WITHIRFAN,

    Thanks for using Apple Support Communities. 

    I see that Siri is not working on your iPhone 6 plus after updating to iOS 10. I use Siri a lot during the day for many tasks, so I know it's critical that we get this working again. I'm happy to help find the best resolution. 

    Please see the article Use Siri on your iPhone, iPad, or iPod touch, specifically, this section:
     

    Get help with Siri

    • If "Hey Siri" isn't working, make sure that "Hey Siri" is turned on under Settings > General > Siri.
    • Siri might say, "Sorry, I'm having trouble connecting to the network," or "Try again in a little while." This is probably a network issue. Check your Internet connection and try again later.
    • When you're using Siri to dictate, dictation is limited to about 30 seconds.

    If Siri isn't available, or doesn't understand or respond to questions

    Before you try these steps, make sure that your device works with Siri. After each step, see if Siri is working.

    1. Make sure that your iOS device has an Internet connection through Wi-Fi or cellular data.
    2. On your iOS device, make sure that Siri is turned on under Settings > General > Siri. 
    3. Restart your iPhone, iPad, or iPod touch.
    4. On your iOS device, go to Settings > General > Siri and turn off Siri. Then turn it on again.
    5. If you're using an iOS device, try to use Siri with a headset. If Siri only works when you're using a headset, get help with the microphones on your device.
    6. Contact Apple Support.

    If Siri doesn't make a sound when you hold down the Home button

    On your iPad or iPod touch, Siri will chime when it's time to ask a question. If you have an iPhone with iOS 9 or later, Siri will vibrate instead. You'll only hear the chime on your iPhone with iOS 9 or later when you're using headphones.


    Have a wonderful day!