Mmarie5584
Level 1
(4 points)
iPhone
Q: lost parental control password & location services
I lost my parental control password & location services are on so I can't do a factory reset. Is there any way to by pass this? I can't figure it out.
iPhone 5c
by Ingo2711,Apple recommended
Ingo2711
Level 7
(25,991 points)
iPhone
Sorry, but since the restriction password can't be reset and is part of the backup data as well, you're only option would be to set it back to factory settings, without using the backup data.
If you forget your Restrictions passcode, you need to erase your device, then set it up as a new device to remove the Restrictions passcode. Restoring your device using a backup won't remove the Restrictions passcode.
copied from: Use Restrictions on your iPhone, iPad, and iPod touch - Apple Support
