user1138

Q: iOS 10 Mail app - threads are impossible to read with Outlook-style reply-all (no quoting)

Outlook and the old Mail app both showed you a structured list of emails in a thread; if you wanted to dive in to an email you have to click again on that email.

 

The new thread view is essentially impossible to use now, since there is no view that shows every email in a list. Instead, if reply-all on your email service doesn't add the vertical quoting and marks a horizontal line between contextual emails, you end up seeing the ENTIRE thread in each individual email. That is 100% fine if you can also have a view where you can see every truncated email in a list. But that is no longer the case.

 

I'm going to be forced to turn off threads entirely since work (Outlook) mail is impossible to read for me in the current state.

iPhone 6, iOS 10

Posted on Sep 14, 2016 9:51 AM

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Q: iOS 10 Mail app - threads are impossible to read with Outlook-style reply-all (no quoting)

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  • by henrikbr,

    henrikbr henrikbr Sep 14, 2016 1:10 PM in response to user1138
    Level 1 (4 points)
    iPhone
    Sep 14, 2016 1:10 PM in response to user1138

    100% behind you! Please Apple, can we have an option to do threads as they were in iOS 9? That was actually a helpful feature. In iOS 10 it's completely impossible/ very time consuming!

     

    Even if the quirks were worked out and e-mails would collapse properly it's still not very helpful when you have long threads (which when you use mail app for work e-mails can happen during the course of just a single day with 20-30+ e-mails).

  • by RARinCinci,

    RARinCinci RARinCinci Sep 15, 2016 12:33 AM in response to henrikbr
    Level 1 (8 points)
    iPhone
    Sep 15, 2016 12:33 AM in response to henrikbr

    Clearly no one tested with an email server that quotes all replies in a thread.  It now takes numerous paging up or down of the screen to be able to simply get to a message header in the thread to do some action on it, e.g. file or delete.  The separators are not very obvious in this situation either.  At least there is an option to sort them with last in on top.  I guess it is time to use Outlook for iOS.  It does the same threading treatment, but at least the message is not fully expanded from the start.  You only see the reply text, not the full thread, though that makes it hard to see inline comments within the original message.  I used the iOS email largely because of the way pre-iOS 10 supported threading display.  It made it easy to delete unneeded messages in the thread and keep those with attachments and such.  Please give an option for that display again!

  • by AEX9000,

    AEX9000 AEX9000 Sep 19, 2016 11:18 AM in response to user1138
    Level 1 (4 points)
    iPhone
    Sep 19, 2016 11:18 AM in response to user1138

    Not much more to be said. I have the same issues with the new E-Mail app. Please add an option to toggle the thread view and restore it to the previous implementation.