val2004
Level 1 (7 points)
iOS Apps

Q: Problem between IOS 10 & Notes

Goodmorning,

 

I update the iPhone 6+ and I have a problem with Notes App. The Notes App close after a few seconds.

 

IOS 10 not reliable at the moment. Any idea how can I fix this problem ?

 

Thank you.

iPhone 6 Plus, iOS 10

Posted on Sep 14, 2016 10:50 AM

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val2004

Q: Problem between IOS 10 & Notes

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  • Helpful answers

  • by Rysz,Helpful

    Rysz Rysz Sep 14, 2016 12:59 PM in response to val2004
    Level 7 (20,996 points)
    iPad
    Sep 14, 2016 12:59 PM in response to val2004

    Try these troubleshooting steps:

    - Reset: hold down the Home and Power buttons until you see the Apple logo (10-15 seconds).

    - Restore your iDevice: https://support.apple.com/en-us/HT204184

    If your backup is to iTunes, make sure it's encrypted.

  • by val2004,

    val2004 val2004 Sep 14, 2016 1:01 PM in response to Rysz
    Level 1 (7 points)
    iOS Apps
    Sep 14, 2016 1:01 PM in response to Rysz

    I try Reset, still the same problem.

     

    But the problem solved alone.

     

    Thanks for the help.

  • by Ferniosky,

    Ferniosky Ferniosky Sep 22, 2016 12:21 AM in response to val2004
    Level 1 (4 points)
    iOS Apps
    Sep 22, 2016 12:21 AM in response to val2004

    I had the same problem too, sometime the terms "Reset" sounds a bit scary to some users.

    I found out another method to resolve the issue.

    1) Setting>iCloud> "confirm that you login"

    2) Scroll down to Notes "Turn OFF"

        --> It warns you that the notes will be removed from your phone, don't worry you have them on icloud.

    3) Now go to Notes confirmed the notes originally stored in icloud disappear from your phone.

    4) Go back to step 2 and "Turn ON"

    5) Go back to step 3, now all your notes come back in again one by one.

    It worked for me, I hope it does for you too!

     

    Cheers

    Fern*