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Question: Playlist from iTunes syncs to iPhone, but not all songs show up

I recently synced my iPhone to my computer for the first time. I have a number of playlists on my phone, and a combination of ripped music from my CDs and downloaded music from the iTunes Store.


After syncing, all of the playlists and music looks fine on my computer. But now on my iPhone my playlists are missing songs! All the playlists are there, just missing songs. And it looks suspiciously like the songs that I downloaded from the iTunes store are the ones missing.


Back on my computer, iTunes shows the playlists normally, with all songs. So essentially the playlists on my iTunes on my computer are different from the playlists on my iPhone.


All the downloaded songs are on my iPhone. I can find the songs individually and play them fine. They are just missing from the playlists.


Any ideas?

iPhone 6, iOS 10, iOS 10.0.1

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I had the same problem, some of my smart playlists showing empty on iPhone after updating to iOS 10. I fixed it by going to iPhone's music tab in iTunes, unchecking all playlists and music sync, applying changes and syncing back music and desired playlists again. Good luck!

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Sep 15, 2016 12:31 PM in response to flagger73 In response to flagger73

I had the same problem, some of my smart playlists showing empty on iPhone after updating to iOS 10. I fixed it by going to iPhone's music tab in iTunes, unchecking all playlists and music sync, applying changes and syncing back music and desired playlists again. Good luck!

Sep 15, 2016 12:31 PM

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Sep 30, 2016 2:05 PM in response to danis039 In response to danis039

This solution does not work for me. I still have several smart playlists (that happen to use either Comment or date filters), that when sync'd with iTunes view and play ok through iTunes (on Windows 10), but on the iPhone 6 (iOS 10.0.2), only some songs show up in the playlists (with "Downloaded" status button for each playlist).


For example, one playlist has 61 songs - all get downloaded to the phone (watched the sync process), but 13 display in the playlist. If I removed downloaded songs from the playlist, I'm left with 2. I've tried copying and recreating single and *all* playlists more than once.


One fix/workaround is to turn off "Live updating" for the playlist. When I did this, the playlist shows all of the songs in the Music app.


Apple, could you please fix this problem ASAP?! Thanks!!

Sep 30, 2016 2:05 PM

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Oct 2, 2016 4:46 PM in response to Dennis A. In response to Dennis A.

Well this problem continues. I just added 2 new albums to my iTunes library, and they will not download to my iPad or iPhone. This is nuts! Every time I add music I have to delete it all and sync it all over again? Not a viable solution.


I've submitted bug reports to Apple for the iPhone 6s (at http://www.apple.com/feedback/iphone.html) and iPad Pro (at http://www.apple.com/feedback/ipad.html). Would suggest that others do likewise for their devices; if enough people complain, the likelihood of a fix in the near future improves.

Oct 2, 2016 4:46 PM

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Oct 3, 2016 9:47 AM in response to ToastySailor In response to ToastySailor

I had the same (for smart playlist that were one level deep (ie in a sub folder).

playlist visible but empty on the phone, playlist and songs visible when opening the I-phone in iTunes on the mac...

I went the route of deleting and recreating the smart playlists in this first folder, and to my surprise, the second folder (which contained the same construct had that the songs in the iPhone on the playlist...

So odds are you only need to redo one of them and it my even work by just creating a similar dummy smart list and syncing that one..

Oct 3, 2016 9:47 AM

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Oct 8, 2016 12:25 PM in response to ToastySailor In response to ToastySailor

I was having the same problem after updating my iPhone to iOS 10. I had a smart playlist of 200 songs, all of which synced to the iPhone, but only 154 actually appeared in the playlist. I realised that I had the setting "Convert higher bit rate songs to '128 kbps' AAC" was enabled, and it was in fact those tracks that weren't showing up. I turned off that setting, removed all music then re-synced and everything was fine. It seems, for me at least, the issue was something to do with the conversion during sync, or the generated AAC files themselves.


I can't guarantee this will work for everyone, but it might be worth trying if you're having the same issue.

Oct 8, 2016 12:25 PM

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Oct 10, 2016 6:06 PM in response to MrMDSmith In response to MrMDSmith

I believe if you turn off conversion, iTunes replaces at least the songs it was down converting, possibly more. I'm guessing it winds up being the functional equivalent of removing then re-adding all of your music. FWIW, I do not use down conversion, but the remove/re-add step, while really time consuming, continues to be the only way to get new music onto my iDevices.

Oct 10, 2016 6:06 PM

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Oct 28, 2016 2:10 PM in response to rickieee In response to rickieee

Well, with latest sw updates to iTunes 12.5.2.36 and iOS 10.1, this problem still is not fixed!


The only way for me to get certain playlists to sync fully is to turn off Live Update, sync, and turn on Live Update again. Very painful! Also, sync frequently would simply *hang* on the first song. Workaround was to remove all or most playlists, and resync (not sure yet if this is fixed or not).


I've submitted a bug report to Apple for these issues at http://www.apple.com/feedback/iphone.html but it apparently hasn't done any good.


Apple, if this isn't fixed very shortly. You are saying "goodbye" to a long-time iPhone & iTunes customer!... Hello, Android!...

Oct 28, 2016 2:10 PM

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Nov 16, 2016 2:52 PM in response to rickieee In response to rickieee

I am experiencing the same issue. I have unchecked all of my smart playlists and await an official fix. I should mention that I am an Apple Music subscriber, yet only use the service when I want to listen to a song on-demand that is not already in my library. I do not want to use the Apple Music Library, so playlists that I create on my machine are important.

Nov 16, 2016 2:52 PM

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Dec 15, 2016 4:38 PM in response to Dennis A. In response to Dennis A.

Good news: with iOS 10.2 and iTunes 12.5.4, my music is once again synchronizing. iTunes 12.5.4 by itself did not accomplish this feat. Only after I also installed 10.2 on my iPhone 6s did all my music (and podcasts) once again synchronize with my iPhone.


Finally...!

Dec 15, 2016 4:38 PM

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Dec 16, 2016 4:37 PM in response to Dennis A. In response to Dennis A.

Still no luck for me unfortunately!... 😟 With iOS 10.2 and iTunes 12.5.4.42, I still have the exact same problem syncing certain smart playlists. After more experimenting, it looks like the common denominator is that any playlist that has a Comments "does not contain" filter, will not fully sync all songs. (Fwiw, Grouping "does not contain" filter works fine). The only workaround found is to uncheck the "Live updating" option before syncing.


I'll try filing another bug report....

Dec 16, 2016 4:37 PM

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Question: Playlist from iTunes syncs to iPhone, but not all songs show up