Carnage1215

Q: iOS 10 music start/stop times messed up

I'm running an iPhone SE 64gb with iOS 10. Many songs in my iTunes library have certain stop/start times, but after updating, they're all mixed up. Songs either don't start or stop when they're supposed to, or they'll start/stop at a random time, which is annoying. The same problem was in the beta, causing me to backup to iOS 9. I assumed this bug would be fixed in the final release. Any solutions besides deleting and re-downloading my library?

iPhone SE, iOS 10

Posted on Sep 14, 2016 1:04 PM

Close

Q: iOS 10 music start/stop times messed up

  • All replies
  • Helpful answers

  • by sterling r,

    sterling r sterling r Sep 15, 2016 10:23 AM in response to Carnage1215
    Community Specialists
    Sep 15, 2016 10:23 AM in response to Carnage1215
    Hello Carnage1215,

    Thanks for reaching out to the Apple Support Community. I understand your music has been having some issues and I'd like to help. By the sounds of things your songs are starting either delayed or in the middle of the song, is that correct?

    Before we do too much troubleshooting it's a good idea to make a backup of your iPhone if you have not already. If you are unsure of how to back up your phone this article will walk you through the process : How to back up your iPhone, iPad, and iPod touch

    Once you've made a backup I would recommend resetting all settings on your iPhone. This will ensure that any old setting data from previous versions of iOS are removed and reset to default. This does not remove any data like apps, photos or contacts, but It removes all of your preferences for Wi-Fi, Bluetooth, Do Not Disturb, Notifications, General, Sounds, Touch ID, Brightness & Wallpaper and Privacy, so you may have to set those things back up after this reset.

    To do this please go to Settings >  General > Reset > Reset All Settings.

    If you are still running into the same behavior after your phone restarts, please let the community know. We're all here to help.
    Best regards.
  • by Carnage1215,

    Carnage1215 Carnage1215 Sep 21, 2016 1:12 PM in response to sterling r
    Level 1 (6 points)
    iPhone
    Sep 21, 2016 1:12 PM in response to sterling r

    That didn't help. The times change randomly for different songs; I could play a song right now that ends a minute early and then it plays all the way through the very next time I play it through another playlist or something. Any suggestions?

  • by Manny1299,

    Manny1299 Manny1299 Sep 22, 2016 3:02 PM in response to Carnage1215
    Level 1 (4 points)
    iPhone
    Sep 22, 2016 3:02 PM in response to Carnage1215

    IM having this issue too! i was at a party using my phone for the playlist, 90% of my songs ended early or started late. It's so annoying!!

  • by hikayen,

    hikayen hikayen Sep 22, 2016 4:19 PM in response to sterling r
    Level 1 (4 points)
    iPhone
    Sep 22, 2016 4:19 PM in response to sterling r

    I tried it too, it didn't work.

  • by getgeeked87,

    getgeeked87 getgeeked87 Sep 26, 2016 3:26 PM in response to Carnage1215
    Level 1 (4 points)
    iPhone
    Sep 26, 2016 3:26 PM in response to Carnage1215

    Same problem here!  Why did apple have to change what was already working perfectly???  Don't try to fix something that isn't broken.