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All replies
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Helpful answers
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Sep 15, 2016 10:23 AM in response to Carnage1215by sterling r,Hello Carnage1215,
Thanks for reaching out to the Apple Support Community. I understand your music has been having some issues and I'd like to help. By the sounds of things your songs are starting either delayed or in the middle of the song, is that correct?
Before we do too much troubleshooting it's a good idea to make a backup of your iPhone if you have not already. If you are unsure of how to back up your phone this article will walk you through the process : How to back up your iPhone, iPad, and iPod touch
Once you've made a backup I would recommend resetting all settings on your iPhone. This will ensure that any old setting data from previous versions of iOS are removed and reset to default. This does not remove any data like apps, photos or contacts, but It removes all of your preferences for Wi-Fi, Bluetooth, Do Not Disturb, Notifications, General, Sounds, Touch ID, Brightness & Wallpaper and Privacy, so you may have to set those things back up after this reset.
To do this please go to Settings > General > Reset > Reset All Settings.
If you are still running into the same behavior after your phone restarts, please let the community know. We're all here to help.
Best regards. -
Sep 21, 2016 1:12 PM in response to sterling rby Carnage1215,That didn't help. The times change randomly for different songs; I could play a song right now that ends a minute early and then it plays all the way through the very next time I play it through another playlist or something. Any suggestions?
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Sep 22, 2016 3:02 PM in response to Carnage1215by Manny1299,IM having this issue too! i was at a party using my phone for the playlist, 90% of my songs ended early or started late. It's so annoying!!
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Sep 26, 2016 3:26 PM in response to Carnage1215by getgeeked87,Same problem here! Why did apple have to change what was already working perfectly??? Don't try to fix something that isn't broken.
