My Messages App is not working after updating to iOS 10. Is there a fix for this?

I updated my iPhone to iOS 10 this morning and have noticed that my Messages App isn't working. When I send messages, they do not send nor does the recipient get them and vice versa; I don't get messages that people send me. I have Messages open on my iPad and I get them all on there but this has never been an issue. My phone will work for a few minutes after I restart it but I don't want to be doing that every time it stops working. Any suggestions?

iPhone 6s, iOS 10

Posted on Sep 14, 2016 1:19 PM

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1 reply

Sep 15, 2016 10:57 AM in response to Tintino001

Thanks for using Apple Support Communities, Tintino001.
I see your iPhone 6s recently upgraded to iOS 10 is unable to send or receive messages but your iPad can. Let's get Messages working on your iPhone then.
If you can‘t send or receive messages on your iPhone, iPad, or iPod touch -- The troubleshooting for Messages hasn't changed from previous iOS versions. Have a look at this article to make sure everything has been set up correctly.
How to back up your iPhone, iPad, and iPod touch -- If the previous troubleshooting didn't help, this may indicate that the iOS update didn't install on your iPhone correctly. I highly advise backing up your iPhone before you proceed.
Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings -- In order to install a fresh copy of the iOS, you'll need to completely erase your iPhone. You can only accomplish this using iTunes.
The first time through, select "Set up as a new iPhone" when asked. You can log into iCloud if you'd like to sync your contacts to your phone to test with. Activate iMessages on your phone then see if you're able to send and receive messages without having to restart your phone. If it's working like it should again, continue with the next step.
Restore your iPhone, iPad, or iPod touch from a backup -- Use this article to guide you through putting your personal information back on your phone.
Have a great day!

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My Messages App is not working after updating to iOS 10. Is there a fix for this?

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