icloud activation

hi all i have aproblem with my 5s iphone from 3 month i was use it already before one week i upgrad the iphone to 10 beta then its locked


i ask my mom about the user name ****** @icloud.com but she forget the password and email too how can i active my phone thanks alot

<Email Edited by Host>

iPhone 5s, iOS 9.3.5, adalatalamsri@icloud.com

Posted on Sep 14, 2016 1:41 PM

Reply
5 replies

Sep 14, 2016 1:59 PM in response to TheExpolsiveCow

TheExpolsiveCow wrote:


If I were you, I would activate the iPhone with a new Apple ID and change your information once you have remembered it.

If, as appears to be the case, the phone is Activation Locked then only the ID and associated password used to lock it can unlock it. There is no way round that to activate it with a different ID.


@a.yasin: your mother should go to http://iforgot.apple.com and reset her password. And I've asked the Hosts to remove her email address; you really don't want personal addresses in a public forum.

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icloud activation

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