Q: Keychain
I tried to change my phone no. in keychain section but it keeps on giving me "failed to change the phone no". The phone no there its my old phone no. which i don't have any access to it any more.
The reason i want to change my phone no. is that each time i use the keychain it keeps on telling me we will send you a verification code on the old phone no. which i don't have access to it any more. so i cant use the keychain well.
I contact apple support for the same issue and they tried to help me but unfortunately they did not and they told me its a security reason that they cant change it or do anything unless i have the old phone no. which is something impossible.
Meanwhile in my Account, apple ID and everywhere I have the new phone no. even they send me the two steps verification code they send it to the new phone no. but only for the keychain still having the old phone no.
After very long discussion with the support team and after their effort to support and help me the only solution they advised me to do is to create a new account and use it for the keychain which is very hard to do as am using the same account on 5 different devices and i have been using it for long time.
Any one can help me with this issue ?
iPhone 6s, iOS 10
Posted on Sep 14, 2016 1:38 PM
See if this similar themed thread helps -- KeyChain: Failed to change phone number
Posted on Sep 14, 2016 2:37 PM