HT204318: How to move your iTunes library to a new computer

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doron34

Q: Transferring library to new computer

I synced my music library (100+ gigs) to my new computer with a transfer cable and iTunes shows all the albums and playlists but will play none.  Error message: . . . original file could not be found.  Ideas? 

Windows 10

Posted on Sep 14, 2016 2:12 PM

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Q: Transferring library to new computer

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  • by sterling r,Helpful

    sterling r sterling r Sep 15, 2016 1:09 PM in response to doron34
    Community Specialists
    Sep 15, 2016 1:09 PM in response to doron34

    Hello there doron34,

     

    It sounds to me like you have moved the library to a new computer, but for some reason iTunes is unable to play the content. It could be possible that iTunes is pointed to the library on the original computer, so to check that use this article to select the local library on your computer:

     

    Open a different iTunes Library file or create a new one

     

    If that is not the case, there is always the option to locate that file when iTunes prompts you, and you should get a prompt asking if you want iTunes to do the same for other media it cannot find. If that does not fix the issue, then I would next recommend deleting the copied library and following the steps in the following article. 

     

    How to move your iTunes library to a new computer

     

    Thank you for using Apple Support Communities.

  • by doron34,

    doron34 doron34 Sep 15, 2016 1:17 PM in response to sterling r
    Level 1 (4 points)
    iTunes
    Sep 15, 2016 1:17 PM in response to sterling r

    Thanks for responding, Sterling.  With enough poking around I found the iTunes (library) file included in all the music files (which are repeated within the iTunes file).  When I directed iTunes to that file in the iTunes Media Folder location window (edit/preferences/advanced), it finds the music and all is good again.

     

    Doron34

  • by irina_w,

    irina_w irina_w Sep 15, 2016 1:24 PM in response to doron34
    Community Specialists
    Sep 15, 2016 1:24 PM in response to doron34

    Wonderful, glad to know you got it all sorted. Feel free to let us know if you need anything else.