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Helpful answers
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Sep 14, 2016 2:23 PM in response to Dave_Boultonby ChrisJ4203,What iOS do you have on the iPad? If you have another computer, I would copy everything in the My Music folder, especially the iTunes folder, and transfer it to another computer. The iTunes version you need for the later versions of iTunes is 12.1.3. If you cannot install that, then you are out of luck. If you already have iOS 9.x on your iPad, then you need a newer version of iTunes than Windows XP can support.
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Sep 26, 2016 6:02 AM in response to Dave_Boultonby turingtest2,See this migrate iTunes library post for suggestions on copying the library from your old computer to a new one, or retrieving the library .from a device if necessary.
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