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Helpful answers
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Sep 15, 2016 1:07 PM in response to Latin heartby alex_h1,Hello Latin heart,
After reviewing your post, it sounds like you want to update the iPhone to the latest version of iOS.
This article has the steps to follow to get the latest version of iOS on your iPhone.Update to iOS 10 - Official Apple Support
Thank you for using Apple Support Communities. Have a nice day. -
Sep 15, 2016 2:11 PM in response to alex_h1by Latin heart,The trouble is that I go to settings, general, and then to software update, and my phone keeps telling me that even though I have iOS 9.3.5, my phone is up-to-date. That's my proble. That's why I asked if IOS 10 is already available in New Zealand
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Sep 16, 2016 6:40 AM in response to Latin heartby chris_g1,Hey Latin heart,
It sounds like the iPhone is not showing an update available. Another thing you can do to update the iPhone is to try using iTunes on the computer.
If you can’t update wirelessly on your iOS device, you can update manually using iTunes on a computer that you trust.Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
Thank you for using Apple Support Communities. Have a good one.
