Pete.mason

Q: All shared photos and contacts lost

hi all,

 

so I realised one day that all my shared albums with family and friends of my daughter from birth have disappeared. They are not on iCloud. All my contacts disappeared also, not a single one on icloud. All my devices had the problem and my friends and family lost the shared albums too. Really frustrating as it was where I was tracking my daughters progress since birth. I also work away from home during the week and it's really nice to have this function.

I had cancelled an old phone contract so I wonder If that has anything to do with is. I have also tried everything including the iCloud share buttons across devices under settings, restoring an old backup since before I lost them, but nothing.

please help!

thanks and regards

peter

iPhone 6s, iOS 10

Posted on Sep 14, 2016 4:05 PM

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