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Helpful answers
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Sep 14, 2016 3:06 PM in response to DianeinTXby sberman,Settings > General > Language & Region > Region = "United States" ... assuming that is where you are.
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Sep 14, 2016 3:11 PM in response to sbermanby DianeinTX,SSorry, I wasn't clear.
Before IOS 10 update if I got a call from someone not in my contact it would show city/state call was coming from, like Chicago, IL. Now it just says United States
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Sep 14, 2016 3:13 PM in response to DianeinTXby sberman,Yep, check Settings as above.
Also if you have the Settings > Phone > Dial Assist feature, turn it "On".