Q: iTunes extras menu not showing for Transformers: The Movie 30th Anniversary Edition
Hello,
I purchased Transformers: The Movie (30th Anniversary Edition) thinking there were tons of extras for it. At the time of my purchase there were no available extras, and now in the store it says there are extras movies included.
The menu will not appear upon playing (while connected to the internet/wi-fi)--only the movie plays. Has anyone else had this particular problem for this movie? Or did I purchase this movie "too early" for extras? I paid the same price and the extras appeared a day later.
Any help would be greatly appreciated.
iOS 9.3.5, same result on all apple devices.
Posted on Sep 14, 2016 4:42 PM
Community Specialists
Thank you for using Apple Support Communities. Based on what you stated, it seems that you purchased a movie and then extras were added after you purchased the movie. It looks like you have already done some troubleshooting.
If new iTunes Extras are added to your movie after you buy it, you'll get them automatically if you use the latest versions of iTunes and Apple TV.
Watch iTunes Extras on your iPhone, iPad, iPod touch, Mac, PC, or Apple TV - Apple Support
This article provides the steps for you to download the most recent version of iTunes.
Get the latest version of iTunes - Apple Support
Cheers
Posted on Sep 15, 2016 1:42 PM